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Question - mend, repair, fix

Battery not charging on a Dell Inspiron 1525 laptop?

Hello,

Our brand new (2 months' old) Dell Inspiron 1525 seems to have a problem with the battery.

It's working fine when on mains power, but the battery isn't charging; on hovering the cursor over the battery icon, it's telling me "0% available (plugged in, not charging).

Is the battery dead; it shouldn't be as it's a new laptop? Is there anything else I can try to fix the problem?

Daniel Murphy
May 2008
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Answers - mend, repair, fix

i hate having my dell inspiron 1525 saying plugged in not charging sooo i want to replace the charger....but then i said what if its the battery .....then i say what if its something more and i jus waste all that money........what u guys think is the problem........the computer was working fine for the pass year

manda
July 2010
Obviuosly the laptop is a pile of s**t, we had it one day, took it back and told PC World where to shove it and got a HP laptop, job done, Dell lose out again as they will no be recommended by us, ever.

royrogers1976
July 2010
Ha i tried the unplugging then holding down the inspiron logo then plugging it back in and it worked.. whoever thought of that is a genius.

JD
July 2010
Tapping on the Inspiron logo works !!!!

Dell sucks!!!!
July 2010
Ok this is kinda stupid, but tapping on the logo worked for me as well. Try it a few times before going to the tech service or paying some serious cash for repairs :)

Davlumbaz
July 2010
7/23/10 guys thanks for this "How to" chat, I also have a Dell Inspiron 1525 for my kids use and recently a technician came to fix LCD latch that my children damaged. the tech fixed the latch but, he left all shady meaning didn't explain what he did, he was like "all done, I'm out" and left. Looking over the Inspiron notice he installed several parts, but the back part near the power outlet was broken off and now the laptop was plugged but not charging. So long story short, tapping on the logo enabled the charging feature to work. Wow, that was too weird, but hey whatever works. Thanks again.

Thank you
July 2010
Fiddled with the wire inside the jack that goes into the laptop then a couple of thumps with the bottom of my fist just to the left of the inspiron logo sorted out for me. Thanks for all the advice.

Aidan
July 2010
Holy cow...just tried blowing the dust out of the ac charger hole and really pushing the charger in to the hole and the battery is now charging. I just replaced the battery thinking it was dead (which it may have been) but then the new battery was not charging and before I went through the hassle of returning it figured let me check on-line to see if there is any way to see if in fact it is charging...too easy.

Gayle
July 2010
As you can see by now..many people are having this problem with no fixes. I have even replaced the power board, to no avail. Please join my facebook group about a class action lawsuit against Dell.

http://www.facebook.com/?ref=home#!/group.php?gid=110664402318765

Leslie
July 2010
I found I had to replace the power jack on my niece's Inspiron 1525. The AC adapter has three connections, Positive/Negative/Signal. The purpose of Positive and Negative are obvious--they power the computer. The Signal is the very center 'needle' which allows the AC adaptor to describe itself to the computer. The connector inside the computer's Signal lead is unreliable on many computers. The flexing of the "inspiron" may temporarily allow contact but this will work only for a short period of time. To fix the problem, unsolder and replace the jack on the "Charger Board" (Dell's official name) or if the soldering job is a bit daunting, replace the Charger Board for a new one. I replaced the AC adapter on the Charger Board and it took the better part of a day to de-solder the old connector. The rest of the job was not so bad. I found connectors made by FOXCONN to be of better quality than the original.

CGJ Texas
July 2010
i had this laptop for almost 2 years now and it seems to be doing ok but the only thing is that the battery isn't charging.i even got a new charger it worked for a bit but then i had the same problem.i tried to tap the inspiron logo and it doesn't work :( plz some1 help!

tetolini
July 2010
Thank you to the person who recommended tapping on the Inspiron logo! It didn't work for me just to tap on it, but when I tapped on it and unplugged the cord and plugged it back in right away at the same time, it worked like a charm. The little light just popped right back on. Thank you so much!

Alex
June 2010
Date 6/16/10 "Plugged in & not Charging"
I just fixed my laptop. The center pin on the power cord was not making contact to the laptop connection. Disconnect power cord and just slightly bend this center pin and this fixes it. The female connection on these laptops must wear out over time and the male connector end looses touch with these contacts. I did check the solder joints inside the laptop and these were secure. My warranty also was up in March, so this is a wear and tear issue.

Sparks
June 2010
Dear,
I had the same problem & got a solution.
In my case another adaptor was working fine on the same laptop.
The problem was with the socket of the adapter which we have to insert in laptop.
A local vendor repaired it & now it is working fine (charging the battery).
Regards,

drshyam
June 2010
changed to another dell laptop charger and it worked,pity i had just bought a new battery which also failed to charge before I did a websearch and found this page and the solution!

drdocker
June 2010
Ridiculously tapping the Inspiron logo a few times worked for me too.

Sachet
June 2010
I had the same problem I just updated the BIOS and now it's charging. Try this it worked for me. Download the update from Dell's website you need at least 10% charge on the battery. Get your service tag # from the bottom of the laptop and plug into Dell to get pointed to the correct update.

Larry C
June 2010
and this is why you don't buy dells.

mike
June 2010
My friend had a DELL inspiron 1525 laptop.....he had the same problem. Battery not charging. So he gotten a UNIVERSAL Dell battery charger and it seemed to fix the problem, but the battery charger the came with the laptop is the coprate *Problem*. I dont know what the differance with those to laptop chargers is, but i know one is working (universal) and one is not...

HaxGurl
June 2010
I had an Inspiron with a similar problem... 1st check the dell inspiron 1525 battery isnt loose or anything, or it may just be your dell 1525 battery has died... otherwise mine did this because the power socket was broken and therefore not enough power was getting through... in which case it may need either a replacement socket or like with mine it may be the end of the laptops life! Of course it may be none of these but its what ive seen before.

To see more info on the http://laptopbatteriesinfo.blogspot.com/2010/05/dell-inspiron-1525-battery-q.html

May be you should to buy a third-pary replacement dell inspiron 1525 battery on the http://www.powerlaptopbattery.co.uk/dell/inspiron-1525-battery.htm

marys
May 2010
my 1525 is about a year old now and i just recently starting having this problem. saw that someone said to tap on the inspiron logo at the top left of the keypad and surprisingly its fixed the problem! for now atleast...

kb
May 2010
cali stunter i JUST did that tapping 3 times where is said inspiron and mine started charging too! how totally WEIRD! lol fanx for that! :) xxx

hayleyyyyyyyy
May 2010
im having the same problem with my inspiron 1525. i plugged in the laptop one day and its saying 'plugged in, not charging' really getting on my nerves! it still works but if i move the slightest while its on my lap, the cable comes out and the laptop turns off. i just want to fix this problem! i tried blowing into the battery and the bit where you plug the cable in. please help me. :(

Emily P
May 2010
hello everybody.I Got the same problem on my Inspiron 1525, and I'm using it for about one year.All you need is to freez the battery in -20 c for about one hour, then take it out from freezer and leave it at room temp. for a few minutes befor using it.
It seem to be crazy thing but it works...good luck

majed
May 2010
Here is a short term fix that worked for me...When turning on your laptop, make sure it is unplugged. Once it gets past the boot up point where you normally see the "cannot determine power watt" message (or whatever it say - can't recall from memory) then go ahead and plug in your laptop. This worked for me for about 6 months. It doesn't work anymore though.

Jason
May 2010
I was also facing "plugged in, not charging" problem with my inspiron 1525. After reading couple of answers in this thread, I checked my charging connector which plugs into PC. I guess the internal thin pin was not touching properly, played a little with that and I got the battery charging again.

Aditya
May 2010
Thanks everybody, I was about to buy a new battery, whew, glad I ran across this

Kip
May 2010
It's the center pin inside the male connection of the charger. Somehow isn't making a connection. But what to do about it? Bending it with a small utensil (but not so much it won't go in the female opening) works. Anybody have a better, permanent solution?

John Bixby
May 2010
Yes, blowing in the power adapter socket on the notebook actually worked for me. I can't believe that dust is probably the cause.

Brian Alwin
May 2010
Ok, I just wanted to let everyone know how I fixed mine. I was going to buy a charging board, but opted to re-solder the connections on the charging board. This did the trick. I just re-melted the solder and re installed the board. I too went the route to buy a battery, new adapter, and pull my hair out to make the battery charge. The re-melting the solder worked for me, and it saved me 50.00 for a charging board.

John T
May 2010
Wel hello everybody. Got the same problem on my daughters 1525. Tried all your suggestions - no luck. Computer is now 18 months old. Jeez what a bummer.

Gordonoporto
May 2010
Try cleaning battery contacts + those on back of case with toothbrush, dip in alcohol , gin or voda if desperate.

GP
April 2010
previously i was using windows vista and has no problem charging. but after i swtiched to windows 7, i start to have lots of problem. my mic didnt work properly. my scroll touch pad didnt work properly. i install drivers from dell then those problem were solved. but now i have this charing problem. a week ago, sometime it charge, while sometimes it doesnt. but now, its completely not charging. tried blowing out, but didnt work for me.

quick
April 2010
If the Dell Laptop can be operated when the the charger is plugged in but it does not charge the battery, then a common cause is that the central pin in the charger plug has broken off. I have read that some users have used a straight pin to make a repair but I doubt this would remain secure. A new charger cable complete with charger plug attached can be bought from the US www.laptopjacks.com. It costs $12-50 plus postage. The existing cable has to be removed from the charger by desoldering the existing Live, Neutral and Earth wires from the existing connection tags using a soldering iron to melt the solder. I suggest you Photo the connections before removing the cable from the charger so that you ensure you solder the new cable Live, Neutral and Earth wires to the correct tags.

This cable and plug works for both the Inspiron 9400 and XPS 1530 laptops and I suspect many other Dell Laptops. The cable identification code is PL7450. Check your plug connection diameter and length versus the PL7450. There are numerous cables to choose from incuding HP and other manufacturers.

Patrick K
April 2010
I had the same problem. I tried everthing and nothing worked! I took a hammer and hit it about 15 times then I threw it out in the street twice. This made me feel really good. I had to go buy a new one (NOT A DELL Toshiba) and it CHARGES!

James
April 2010
Went to eBay, there are hundreds of "used" Dell 1525 power boards for sale. Obviously Dell has a significant problem with them and obviously not owning up to it.

Do a search on:

DELL 1525 1526 DC POWER JACK REPAIR 48.4W006.011

This eBay seller will repair you board for $31.25 (US)
I'm not connected with seller user name: brickfence

If this was a Toyota problem the govt would be involved..but Dell continues to KNOWINGLY sell faulty parts!

Ed
April 2010
ok check this out i got a insiron 1525 on my birthday last year every once in a while said plugged in not charging so of coarse my warrenty was up so i tried "blowing in the jack" it did jack $H!T so i blew into the jack again (with my mouth) not compressed air plugged it in same thing plugged no charge i tapped next to where it says inspiron 3 times and i swear the light popped on and some times it is the charger so check that too (use a friends dont buy one)

cali stunter "miracle worker"
April 2010
Im having the same problem, it is just so horrible. Battery doesnt charge. Im having to leave my adapter in so the laptop stays on and on top I keep getting this stupid message which says that A.C adapter is not recognised. I have had my laptop for like 3 months and its just so annoying!!!!!!!!!!!!!!!!!!!!!!! Iv tried blowing into it and taking the battery out but nothing works....

Naz
April 2010
I found my problem was the after-market charger had the wrong adapter on the power cord that plugs into the Inspiron 1525. There are two adapters that look identical in the kit of 10 adapters. Look on the side of the adapter and you will see a REV number. You want the REV A.1 adapter for the Inspiron 1525. The REV A.2 will allow you to power up the laptop and use it but WILL NOT ALLOW YOU TO CHARGE THE BATTERY! The battery LED will blink RED 4 times and then flash BLUE and go out. If you press and you will see the battery is not charging with the wrong adapter in place.

Glenn Davis
April 2010
Hi I have recently solved this problem, I bought a new battery and adapter and still had the same problem .... plugged in not charging. So I did a little investigating and found a problem with the power board. I searched insprion 1525 power board on ebay and found one there for £35 I then replaced the part. I have had the new part in the laptop for a little under a week and have had no problem up to now, it only took me about 1hr to dismantle and replace the part.

Hope this Helps :)

tommytucker
April 2010
Why don't we all file a consumer complaint with the Federal Trade Commision?

https://www.ftccomplaintassistant.gov/

Bubba
April 2010
Took mine to local computer guy who said it was a fault on the small circuitboard that controls power. He replaced it and it works fine now. Charged me 50 quid.

Dell are no good
March 2010
The problem is not the battery or chargers, it's the freakin motherboard. Dell is fully aware of this and the only alternative in there eyes is send your laptop in for a diagnostic check at around $350. My Inspiron 1525 was a year old ehen i started having this problem and spoke with Dell chat who convinced me the charger was bad. I ordered a new charger and a month later a battery from Amazon in which the computer still reads
plugged in, not charging. Will not spend another dime with them. Google Dell battery will not charge and you will be amazed.

Rescue Squad
March 2010
I have same battery issue with Dell Inspiron 1525, I changed adopter, and battery but still it is not working. Dell is the worst company, I will not buy anything from Dell.

Help less Dell Customer Mick
March 2010
i had a same problem. I bought dell inspiron 1525 laptop 21 months ago. After 18 months my battery was dead, i bought a new 6 cell battery online for some 140 bucks and replaced my existing battery. it worked fine for 1 week, then it came up "plugged in, not charging". After reading this forum i tried to blow up in the battery fine terminals and resetted the battery. It worked fine but its just a temporary solution. I am going to buy a new notebook but definitely not dell....

Hema
March 2010
same problem with my 1525. also friend has same problem, blowing into it doesnt work. got new charger doesnt work either, mums also got 1525 so put battery in her laptop and thats fine. what i have to do is keep switching batterys with mum as her laptop doesnt have this problem, a pain but my only solution

sarah
March 2010
My laptop is over a year old, and I originally bought it in Britain. Just before I moved to Australia (which was about 6 months ago) it started to encounter this problem, so I bought a new charger, but that didn't work. I blew into the hole, still didn't work. When I got to Australia (and switched the British charger with an Australian one) I had a bit of success (it would occasionally charge) then after another two months, it has stopped charging completely. Has anybody got any suggestions on things I can do to help my laptop, bearing in mind I'm on a budget?

The POM with the busted battery
March 2010
I tried what David B suggested:

" I tried taking out the power lead while the PC was running and quickly plugging it back in in the 2 seconds I get before it dies. Lo and behold - the charging light came on and I am up to 5% and increasing as I type."

W0RKING F0R ME VERY VERY welll

Mohamed
March 2010
i know the problem
Just change the adapter


i guarante it works

muhasoft
March 2010
I have been having the same issues for a couple of months now, working the laptop just being plugged in but not charging. I have followed the blow into the hole advice and it started charing immediately when i plugged it back in. Typical as i thought the battery was knackered and i've just ordered a new laptop, oh well, that will teach me to check online for any answers BEFORE i go and buy something expensive to replace it.

Julzy
March 2010
Same here - spent over £200 with PC World on a 'fix' having tried every trick on the net including blowing on contacts etc. New motherboard, new battery and new AC adaptor - it even went back to Dell. Came back after 4 weeks ... guess what ... still not charging, Moral? Avoid PC World ... avoid Dell.

Roger
March 2010
Use a full charge cycle before recharging. All laptop batteries in our site are Li-Ion batteries, so, they do not have memory which you might find in NiCad batteries. However, each chemistry has a limited number of charge cycles, so use a full charge cycle before re-charging to maximize your battery's usage. When charging your battery for the first time, your computer may indicate that charging is complete just after 10 or 15 minutes. Don't worry, this is normal with rechargeable batteries. Just simply remove the laptop battery from the laptop and repeat the charging procedure.

Try To avoid over-charging, especially, do not let your laptop battery over discharged. It is normal for laptop battery to become warm when it's charged and used. The battery exhaust much faster under the high temperature, you should avoid using your laptop battery in shady and cool place. Hit the battery, and other acts will also accelerate depletion of battery.

http://www.bestlaptopbattery.co.uk/dell/inspiron-1525.htm
So, pay attention to your battery as much as possible.

bertina
March 2010
same problem. dell inspiron 1525, 'plugged in not charging' although VERY RARELY it charges, like once every 2 months or so for NO reason! ! this is how i no that it is not a fault with the battery or charger. tried the blowing thing, didnt work for me and ofcourse, not covered by warranty!!

My brother has a dell as well and his will only work when it isnt plugged into the charger! he has to charge it u all the time and then use it!! how annoying for both of us!! and a few days ago our dell computer crashed....................... we will never ever buy a dell ANYTHING again!!

annoyed at dell
March 2010
blowing into where the charger goes works! i tried Kay Mccleans idea which was recently posted and tried it and it worked straight away! and only a few days ago i bought a battery thinking it was the battery gahhh thats 50 dollars down the drain...

kelsey.
March 2010
My charger powered the laptop but wouldn't charge it. Contacted Dell with this and after looking at the BIOS remotely they concluded it was a motherboard problem and could be fixed for £300+ with 3yr warranty or £200+ without warranty. I borrowed a friends Dell charger and hey presto it works. Bought a new Dell charger off the internet for £25 and battery charging perfectly!!

Some old cynic
March 2010
Dell 1525 Updated Bios
Then used compressed air to clean Power socket ,Then cleaned PSU Plug with Lighter Fuel .Dryed out Plug .
All ok

Tony 508
March 2010
Hey I just started having this problem, and simulaneously solved it (so far), by following some advice. I cleaned off the metal jack that goes into the back of the computer, then I blew in the back of the computer, THEN I tried to bend the tiny little wire inside the male end of the jack that goes into the computer. It's supposed to come straight out of the center of the jack, and is protected by the metal and plastic round part around it. I figured by bending it ever so slightly (don't bend it very much or it won't fit back into the tiny hole it's supposed to go into) it might make a connection where it didn't before. Anyway, something worked so I'm sure that the problem is the metal parts of the jack getting worn out or dirty. That's at least what it was for me.

Peace

OH I have a Dell Inspiron 8500, so it might be different for you

Ziphy
March 2010
Replaced charger for my daughters Dell. Now working fine so far.

Kanicky
February 2010
I tried everything and it wouldn't work until I tried what David B suggested:

" I tried taking out the power lead while the PC was running and quickly plugging it back in in the 2 seconds I get before it dies. Lo and behold - the charging light came on and I am up to 5% and increasing as I type."

W0RKING F0R ME !!!!!!!!

RAJ
February 2010
Same here, I'm getting a sinking feeling as I read these posts. Bought a new battery (£35) and a new charger (£11) but neither have helped. Lap top also over heats and so the fan runs like crazy all the time. Only had it for just under 18 months and it wasn't cheap! Looks like we'll need to buy a new one as i don't know about motherboards and the like. I promise you it won't be a Dell. We had a Dell TV for about 8 months and the switch broke with a replacement costing almost as much as the TV itself. If anyone wants the TV it's in our attic...

Lulu
February 2010
well my girlfriend has the same laptop dell inspiron 1525 and for awhile its been saying plugged in, not charging. recently we bought a new charger at first it didnt work. then she blew into it and it charged some how. now after she unplugged it to bring it downstairs 2 days ago it wont even charge anymore. her battery is at 0%. cant even try the bios update cuz it asks for a batter with a 10% or more charge. IDK when she got the laptop, im assuming 2008 since it has windows vista. so the warranty is probably gone. thanks for the help guys but seems a new motherboard is the only way.

Robert
February 2010
I have had quite a few problems with chargers due to the fact that my puppy has chewed the tiniest hole in the leads so tried everything but had that much hassle found that its easiest to just replace them. On my 4th for this laptop and only had it a year. A very fast and cheap place to get them is at a company ive found on here called coywood at http://www.coywood.co.uk hope this helps

Oli 66
February 2010
I have the inspiron 1530 - and have the same problem, battery not charging. It seems this is so well documented its all over the web.
My laptop is 18 months old now, so out of warranty. If I have to replace the motherboard and the battery and there is still no guarantee that this will solve the problem, then I might as well buy another computer as shell out - and it certainly wont be a Dell. I have numerous other problems with it also. The whole thing stinks!

Zuleika
February 2010
I was thinking of buying a new laptop. After reading this forum, I can tell you, it won't be a Dell.

William 123
February 2010
Blowing in to where the charger goes really does work

thanks guys

Kay Mcclean
February 2010
This is a well known problem with this line of laptop. There is a bad resister on the motherboard that burns out. Once it does, the battery will no longer charge. You charger is fine, you battery is fine, its the motherboard that is bad. If you have a warranty, send it back for service. If not, which seems most people will be in this boat, your only choice is to purchase a new motherboard from Dell (do not buy them from eBay unless they specifically mention the battery charging problem has been fixed on it). Some boards in this line do not have this problem, be thankful if you are one of them. This is not a DELL problem, this is a ASUS problem, as they manufacture Dell's motherboard's. Apparently ASUS got a bad run of resistors.

Eric from NY
February 2010
Blowing on the battery, removing the battery, unplugging the charger 30 times...These all seem to work sporadically at best. Blowing on my battery worked once. I have come to a conclusion after some testing that when my 1525 says plugged in not charging, it will not start charging again UNTIL the battery is COMPLETELY DEAD. Since it tries to shut down automatically at about 3%, we try to plug it in to keep it going. That keeps the battery from draining all the way down. Even when the battery says 0% it still may not really be all the way dead.
Try this:
Restart the computer and hold down f2 to get on to the bios. Let is sit until the screen shuts down, then the battery is completely dead. Plug it in and it may start charging. It worked for me twice but after i restart the computer again it is back to the same old problem. So, I will continue to kill the battery each time it gets low by letting it sit at the bios screen.

I would love to know if this works for anyone else.

My theory on all the other remedies like blowing on the battery... I think that at some point one of those remedies work because coincidentally the battery happens to be completely dead.

Ken Rada
February 2010
Hi I had the same problem n my dad said it sounded like a connection problem Ive been using an electrical spray as i think it could be a dust problem. The name of the product im using is Unicorn Tek-no, but i think any good electrical spray will do the trick it seems to do the trick

Alex
February 2010
Dell numbers:
1-877-576-3355
1-800-433-9005 (fee based support)
1-800-385-3355
1-888-560-8324
1-800-624-9896
1-800-234-1490

dm
February 2010
The AC Adapter connects to a DC Power Jack that is soldered to a small circuit board. The circuit board is attached to the Motherboard with 3 small screws. If they should become loose, or the connection not tight to the MB, this could cause loss of charging signal back to adapter or motherboard. I just replaced a broken DC Power jack, and after replacement, and re-seating the power circuit board tightly to the mbd., all is well. The connector between the two boards, if tilted could disallow proper connections that may be significant to charging circuit.

Mike B.
February 2010
Hi there, I think Dell gets a lot of stick considering that they provide a good warranty if you get it and they will sort your problem out at your house! Now I don't work for them but I was a Dell engineer for a good while and they are only as reliable as any other brand (just with the better warranty).
People don't seem to understand that all batteries have a shelf life so if its not holding its charge at all anymore after a couple of years then I wouldnt be surprised! if you have it constantly on charge when you are using it it will kill your battery quicker... however if your charger isnt being recognised and you've tried another charger then chances are the little board where the charger plugs in is broken. Not through design fault I might add, if you knock the power cable or put it under stress while its connected to your laptop it will break that little board and it will stop charging! granted some are weaker than others but it can be fixed at a cost unless you have the warranty if so a guy will come to your house and fix it for you usually depending which one it is!

but back to the thread poster it sounds like that little board is damaged and just give them a ring and it will be fixed, should take about half an hour!

Jimmy
February 2010
From the looks of it many of these posts still have laptops that run. My Dell Inspiron 1525 started showing the "plugged in, not charging" a few short months after i got it, and shortly after that it would only rely on the power cord to even power up, but now it won't even turn on when plugged in. It has been awhile of not having a laptop and it is terrible. I will never purchase another dell computer! Has anyone had this issue??? I need help :(

Samantha
February 2010
Awesome! Thanks for the tip OP! I blew on the battery, no luck, power jack, no luck, blew into the power adapter (in between the wall outlet and the computer) and poof! It works! Thanks again!!!!

j-dub
January 2010
google "inbuilt obsolescence" and learn that hardware is only designed to last out a period of time, interesting reading.

Fred
January 2010
I've a Dell 1525 which has stopped powering up a few months back. It's out of warranty so I just left it in a cupboard. Thought I'd try it yesterday and it booted up fine?? Now it wont power up again.

When I plug AC adapter in there is no lights at all untill about 2-3 mins then Battery light turns blue. Thats it no life at all when I try to power it up.

Is this related to the battery charge thing or is it bad contacts on switch board. Any thoughts would be appreciated.

Jim
January 2010
I have tried all of the solutions listed with the exception of replacing the adapter. This is the next step that I will take and then after that, I will have to resolve to use my computer plugged in, replace the motherboard on my own dime (warranty has expired) or purchase a new laptop. I am surprised that this is so widespread. I do not think I will purchase another Dell laptop. The last Dell that I had the screen fell off of the laptop.

Viv
January 2010
I have an inspiron 1525 and the motherboard and charger been replaced once but the battery is still the original. It's about 2 years old and i have now got this problem. Battery shows as 8% and not charging.
After stripping it down (needlessly) and finding no obvious faults I came to this website. I'd like to thank those of you who gave some advice which lead me to this possible solution:

If you have the battery at a low level and it's not charging then i think i might have worked out what might be the problem:

First flash the BIOS to Revision A17 (or later if available)
Then power off and turn on the laptop with AC adaptor plugged in, hit F2 to go into BIOS and go to Battery Info.

If you can see 'AC Adapter 65w' at the bottom then there shouldn't be anything wrong with your power supply or the laptop. If it says 'Unknown' then there's a problem with your motherboard or the AC adapter.

What i did was unplug the power at this point and allowed the battery to run flat and the machine to turn off. Then i plugged it back in and turned it back on. I went into BIOS and watched as the battery began to charge. All was going well until it got to 6% then it would charge no more (smacks of knackered battery doesn't it?) well i repeated the process letting the battery run flat and charging it up. So far i am up to 38% after 5 cycles

KB
January 2010
Simple answer. Don't buy from Dell. My 1525 quit charging right after warranty expired-Batt not charging. Tried everything here- nothing works. That means motherboard. Do you guys really think they didn't know that was going to happen? I believe it was programed in. My Toshiba is 12 years old and still works. Same battery and charger. Dell has over 40,000 complaints about the battery issue. Obviously planned. Technology is getting better, not worse. They just know how to make them only last so long. What they forgot was people go with what works, not with what breaks. Tell all your friends and siblings.

Kobe
January 2010
I am having the same problem with my new Inspiron 10v notebook (actually a disappointing present from Santa to my son) and I have tried many times to contact a real person at Dell without success. Does anyone have a number for a customer services department that actually works? I really regret Santa bringing Dell into my erstwhile happy home!! Never ever again!

Aine
January 2010
I also had the problem; I replaced the battery - and the problem remains

Thomas
January 2010
I wanted thank the people who suggested blowing on the battery. It may not be a permanent solution and I did not believe that it would work but I have now got an almost fully charged battery after having several weeks of it not charging. It must be bad contacts on the battery, hurrah and ta.

Mary
January 2010
well i have been trying to clean out the terminals and the port but no luck!

Fawn Doggett
January 2010
I cannot believe it...Had this problem for ages & took out the battery and blew very hard on the little terminals. Put it back in and now working fine....I Love you person that thought of this & you can have my babies!!!

Martin the Fireman
January 2010
I have an XPS M1730, and bought 2 batteries and 2 chargers with the system. I have had 2 batteries that would not charge for at least the past 9 months.

On a long shot, I pulled the battery out and blew on the contacts, and put it back in.

I am surprised! It is actually charging again. Who-da-thunk?!

Mike
January 2010
the problem is the motherboard the connection for the charger port is very very fragile so u best bet is to replace the motherboard if u call dell there are more then happy to help u and they give u insurence if u dont have a warrenty its only 90.00$ a year

chris
January 2010
I have windows 7 and i had to buy a new ac adapter because it was falling apart. So I received the new one and now it 'battery not detected plugged in not charging, need 65 w battery'. So i went to the old one still says it with that one. I contacted the place that I bought my new one and now I'm waiting for a another one from that provider.

I have also tried taking the battery out and restarting the computer. I have also reset the Bios but nothing is working.

Any other adivce?
I have had this problem before with other computers I have had. I always get Dell.

I have a Dell 1525 Windows 7.

Fawn Doggett
January 2010
iv had a battery problem for a while now

i got the Dell 1525 inspiron last christmas and after 6 months once i shut the computer down it would turn on again unless i flipped it upside down, removed the battery, put the battery back in, turned it on , connect the power cable

it still does this !!!!

anyone help me ???

Scott
January 2010
I have the same problem, and because of it getting unplugged and losing power all the time, my hard drive died (while this could be for another reason i feel it is attributed to constant abrubt powerdowns)

So i bought a new HD, and a New battery, and new adapter.

However, both the new adapter and battery dont change a thing. So im basically screwed

Tom
January 2010
Add me to the list of people with this problem. I have had my Inspiron 1525 for 2 years and have had no issues until now. It stopped recharging last week, then recharged once and hasn't recharged. Hovering at 76%. Waiting for a new adapter to see if this solves the problem.

Totally frustrating....

Janice
January 2010
mine was doing the same and i actually wiggled the ac adapter and it started charging guess i need a new charger good luck tho

ali
January 2010
I am having some issues w/ my battery as well. It seems to charge just fine, but the next time I turn my laptop on, it is completely dead. Any suggestions???

Amanda
January 2010
I have a Dell Inspiron 1521. I've had it for almost 3yrs and was suprised that the battery wasn't charging, since I just used the computer and never had trouble before. It works just fine plugged up, but if the power cord is removed, it shuts off. I checked Dell's website and it wasn't any help. I came across this site and read where someone stated to take off the battery and blow in it and put it back. It sounded weird, but said what the hell and gave it a try. It actually worked!!!! I went from having a charge of 1% to currently 15% and it's still charging. Thanks for the tip!

Tychelle
January 2010
Wow... one of the methods here actually worked! Some of the methods, like blowing into the charger, etc., were only temporary solutions for me(and by temporary I mean for about 5 seconds). I tried the method that Tracy suggested, and it worked! Glad to have my laptop back now.

Jon
January 2010
My battery quit charging back in July 2009, about 2 weeks after my year warranty expired. Same story as everyone else, I tried EVERYTHING except a voodoo curse against Dell. Got desperate and called Dell/India and wasted 20 min of my life. Soon after that my updates from Windows update (I have Vista SP 1) refused to install. I debated throwing the thing away b/c I couldn't use it as a laptop and had to turn it off completely before moving it around (hibernate would never work either, even though I messed with the update settings on Win Update).

This past weekend I tried again - googled searches about error codes that kept coming up in when updates tried to install and one suggested turning off my virus software. I have Norton 360. I turned off the firewall and various settings and tried all the Microsoft suggestions (ha ha) like upgrading to SP2, windows update installer, etc nothing worked. I briefly considered if Windows 7 might be an option, but didn't want to spend $120 on a program that I wouldn't need if I ended up buying another laptop (NOT DELL!) or netbook. I turned the Norton firewall back on but that was it, not the rest of the settings. Then glory be - my Windows Update all of a sudden had 60 updates, including IE 8, SP2 and a bunch of security updates. They ALL installed, and this morning my battery is 100% charged. I have NOOO idea what I did. Obviously the problem with this 1525 was not the motherboard or circuit chips or power cord or hardware it had to have been the freaking Norton security software settings and incompatibility with something in Vista. I don't know how long this battery thing will last, who knows maybe its transient and I will have a dead battery that doesn't charge by tonight, but now that its charged I will at least update the bios like one post suggested.

AZ Mom in IA
January 2010
mine went like that then i plugged it in with out turning on laptop. and kept switching plug on and off about 15 to 20 times. and then i noticed charging light on.
hope this helps

nufc2008
January 2010
!!!!PROBLEM SOLVED!!!!!!

After much time and talks with DELL- I solved the problem myself.
My battery stopped charging while still under warranty. I contacted Dell, they 1st mailed me a replacement Power Supply, thinking that was the problem. It wasn't. They then told me that the motherboard would need to be replaced. Since I bought it through Best Buy- I had to go through the Geek Squad geeks who said there would be at least a 2 week waiting period for the motherboard to arrive-AND my laptop must remain in their possession. Since it was currently my only pc, I had to decline-(I could not go for 2 weeks w/out access to the internet while searching for a job). I decided to tough it out and only use it while attached to an outlet...
Now the warranty is out. The Replacement Power Supply DELL sent was starting to deteriorate. Finally after taping with electrical tape for a few months it completely stopped working. Now i couldn't even use my laptop at all!

I went to Radio Shack. I bought a universal laptop power supply. Dell was listed on the box but only 1520 ad 1521 NOT 1525. I tried it anyway. Now I can not only use my laptop, but IT ALSO CHARGES! I am disappointed in DELL for this. I did not get the full use of my laptop while still under warranty- now the monitor is breaking off!!

Dr. Solution
January 2010
Pulling out the battery while plugged in and blowing it out and putting it back in seemed to work for me. Thanks for that answer!

Cory Lindsey
January 2010
Report it to the Better Business Bureau because so many have complain of this problem and Dell has refused to recall this battery as it is defective even a new one. In order to get their attention we need to file a complaint of this product that Dell refused to acknowlege. Buying a new one only set you up for more problems down the line because the product is defective.

Linda A
December 2009
I have bought two battery replacements...after my dell wouldn't work. Then, my power cord went out. I bought a new powercord. That's the only way I'm able to have power. It says the battery is plugged in but not charging. FOR THE 3rd TIME!! Help!!! BUT, when i put in the replacement battery for the first time, it charged it up. I unplugged it, it drained down, plugged it back in. Plugged in not charging. I have 0% availabilty now...and the sparky sound someone heard..thats what happend when my power cord was going out. NEVER BUY FROM DELL...BUT DOES ANYONE HAVE ANY SOLUTIONS??

KATINA
December 2009
I fixed mine,

while still on in windows 7 with AC adapter connected,
removed battery waited 10 sec then plugged battery back in to laptop it started charging.
:)

Steve MTS Leicester
December 2009
yeah, I blew into the battery also and it worked, it's charging, this is actually the 3rd time it's happened to me, so getting a new battery seems like the best thing to do,

Maxx
December 2009
I have had this problem for a few weeks now. My daughter got a Dell laptop for Christmas so I put my battery in her machine and it charged it. I just put it back in my laptop and got the same message so I tried the blowing trick (on the bit that plugs into the laptop and the bit it plugs into) and hey presto. Battery is now plugged in and charging. Thank you to everyone who suggested it. I had just priced up a new adaptor and battery at Amazon so I feel very chuffed.

Gill
December 2009
i have had the problem for almost a year it has been to geek squad 2 times and no fix i am sending it back after the holidays again to be the third time. if they don't do it the 4th time i get a brand new one. so its a pain cuz they take it for a week and a half.

ken
December 2009
Omg .. I have an inspiron 1525 and i have the same problem it just wont charge so i rang a guy and he sed its the battery on the bac of the laptop u can take it out you are supose to get a new one

Sarah McDunnagh
December 2009
I tried all the posts on the site and had no luck. upgraded BIOS - no luck. New battery - no luck. I brought home my AC adapter from my DELL at work and the darn thing is charging ! Don't know why but this fixed it. It may not be long term but for now it is working.

Mark S
December 2009
I have an Inspiron 1525. This started happening to me when my old battery (TYPE M911G) outlived its usefulness and I bought a brand new TYPE GW240 (rating 14.8V) battery.

My old adapter for the M911G type battery (which Dell dont produce anymore) was a 45W adapter and so was giving this problem. I did everything recommended on this site including blowing in the power plug, restarting dismantling etc, installing a new BIOS without success.

In the end I bought a 90W adapter and that worked immediately.

You gotta remember that this is a hardware problem not a software one. Accordingly, it was the compatibility between the adapter and the battery that matters most.

Shahid J
December 2009
Please reivew Laptop Battery Blogs:
http://www.aussie-battery.com/aussie-battery.com_battery_blog.htm

Laptop Battery Store:toppower.co.uk
December 2009
i think i'm lucky ... i bought dell inspiron about 19 months ago and it was doing very good, no problem at all, till the problem of plugged in but not charging appeared today ...i was surperised because the battery never have a problem at all..i found this page and tried many times to remove the battery and apply it again and blowing at the plug many times without any use.. i just gave up and started to contact to get an original dell battery I made a desiprate last try and blow at the plug... guess what!! it did work...
thank you for this page it helped me alot

eman
December 2009
Unplugged and replugged the charger quickly 2 or three times from the back of the laptop (

mntnflyr4fun
December 2009
The whole "Blow on the adapter" and "Take the battery out and hold down the power button for 10 seconds" solutions are utter rubbish.

The fault is in the charging circuit and needs to be repaired by a professional.

Why the hell do people make this crap up?

Jack
November 2009
nothing has worked from the above, my battery is brand new, i have contacted watchdog

harry
November 2009
Don't Buy a Dell.
Same problem as everyone else. Nothing seems to fix it.

Tman
November 2009
The Inspiron 1525, like any laptop, has a charging circuit. I repair motherboards at the circuit level, and have seen many of them go bad. In earlier Dell models, I have seen this circuit damaged from heat. Quick fixes may be a temporary solution, but it unlikely to hold up. I'm not telling you to disassemble your machines at home and look for problems, you'll likely create new ones. I just want you to be aware of the fact that there have been problems with Dell charging circuits in the past. To be fair, Dell doesn't manufacture the chipsets
that often fail. As always, before shipping your computer anywhere for repair, always check the obvious. Try another charger. Try another battery. Make sure the contacts are clean (use some rubbing alcohol on a tooth brush to clean your contacts). A lot of this is common sense. If you've tried everything that you are equipped to do, and still haven't resolved your problem, Google Precision Division. If I can answer a question or two, I will.

PrecisionDivisiondotcom
November 2009
Hi,

I have the same problem with my Dell Inspiron 1525 too. I think you need to hire a lawyer and go after Dell. Their laptops are bad. I bought 3 in past 4 years and 2 of them batteries are bad...really bad. They do not charge battery. I kept complaining for 6 months and they sent me the cords instead of battery replacement. The problems did not fix, and now they are not under warranty because they've been expired.

Need help to get a good lawyer for this. Anyone else having the same problems?

Mike

Mike
November 2009
THANK YOU so much, tried the power button 10 sec trick worked a charm. :]

John
November 2009
Where are you meant to blow in? I have tried the socket where you put in the charger into the laptop. I also tried blowing in the charger...nothing is working! it only started doin this yesterday wil charging it over night work?

Jenz
November 2009
Thanks to whoever came up with blowing into the CHARGER because it works a charm trust me give it a go before you start phoning dell or anything.

Dan
November 2009
I have the exact same problem!
I called DELL and got a new battery (for a cost), put it in + plugged in my laptop but the only improvement was that the battery charged had gone up to 10% but it STILL wasn't charging.
So called DELL again and told them what had happened they said take it back to the shop and there (accompanied by the bill) I was given a new laptop (updated version) and all my files downloaded and put on the new one and then deleted from the old computer.
My new laptop works perfectly =]

THE ANSWER IN SHORT:
Take it back to the shop or website supplier (you can find out who from the website!)

GOOD LUCK
X

Vicky..
November 2009
Wow. today waws the first time i had this error come up as plugged in not charging and found this site, did the blow trick, and wahlah! charging again. thank you! just hope it lasts!

zombie juice
November 2009
I hate Dell. Anyway, I have the same problem - "plugged in, not charging". So, I tried the blowing in the plug idea and I also tried the unplug at the computer and plug back in. I did both around the same time, so I'm not sure which worked (probably the blowing air into the plug). Now it's charging again...so, that seems to work, but I still hate Dell.

John
November 2009
I called Dell and was told to turn the computer off and when I turned in back on to press f2 until the blue screen came up. When it came up I had to look at battery. I showed how the battery was charging but down at the bottom it had a comment about the ac adapter. My ac adapter was unidentified (I had purchased a generic one when my dell one's wires got sliced). Dell sent me a new one (for a charge) and I plugged it in and it started charging immediately. I was told if this didn't work then I would need a new motherboard.

Tracey
November 2009
i am on the ph. w a dell rep. & he just told me that the battery should be fully charged and then the charger SHOULD BE REMOVED from the computer b/c otherwise it will fry the battery AND it only has a charging capacity of 300 (charges). WHY WAS I NOT TOLD THIS? DID ANY1 ELSE KNOW THIS? I KNOW IT HAS TO DO W $.brilliant people r designing these things & running these companies. if computers r capable of SO many things, why r they not as user friendly/fixable. it is so frustrating. i just wish i was a computer tech & understood all this stuff.

sb
October 2009
i've had a slightly different problem. my battery won't charge and it doesn't even recognize that a charger is plugged into it. some times it works. some times it doesn't. but the adapter itself makes a strange static electricity noise whenever any of the wires on it are bumped. anyone else have that problem?

i wrote this on the last dell i'll ever buy
October 2009
My laptop is the same problem! I borrowed a battery from my friend to try , that means my battery is bad .so , I have to buy a brand new one (replacement Inspiron 1525 Battery) , and I found a good vendor to purchase it from www.batteries4laptop.co.uk after a google search.

Fanny
October 2009
I was thinking I had a problem with a driver when I had this problem. Needless to say, I was not happy. I saw all the positive responses to the "blowing" technique.. as juvenile as it sounded, it totally worked!! I'm thinking about looking into getting a rubber stopper or something that'll block dust and dirt from getting into the computer when it's not plugged in (which often it's not when I use it for school.) Thanks so much!!

Krys
October 2009
We have this problem on a Dell 6400,
tried all the blowing stuff but that didn't work.

However I have a Dell Latitude for work, so I borrowed the adapter from that, and that charges fine.

So I'm going to buy a new adapter for mine.

Cheers,

Tony Lovick
October 2009
I have cured the problem by removing the ac power supply from the mains. Waited until green light went out then plugged back into mains. Hey presto the laptop recognises the ac adaptor and charges normally.

Try it might work for you as well.

Stuart Robertson
September 2009
I had the same problem. I called Dell and they sent me a new adapter. The new adapter didn't work. I ended up sending my laptop to Dell. Dell replaced my motherboard which was causing the battery not to charge. It seems that this particular laptop is notorious for the battery not charging properly. Thankfully, my laptop battery is charging like it should. Also my laptop is still under warranty, so there was no cost for me.

Dell user
September 2009
My husband and I bought Dell Inspiron 1525 laptops in August 2008. My husband's laptop had this problem with the battery not charging. So he sent it into Dell since it was still under warranty, and they fixed it and it works fine now. I believe they had to change the motherboard.

Unfortunately mind is now having the problem, and of course the warranty is up now. But what makes me most mad is that a couple months ago, before my warranty went out, I sent my laptop in to have the USB ports repaired. They fixed the USB ports, but sent me back my laptop with a fried hard drive. So I called them, and they had to send me a new hard drive. I had to re-install everything. So my computer worked fine for a couple months, but then right after my warranty expired, I started getting the dreaded "plugged in, not charging" error.

I've tried everything posted here - from taking out the battery, to blowing in the ports, and both of those are only temporary fixes. I have to keep doing it to get my battery charged. I've tried putting in a new battery, and using a different adapter, but nothing works.

I will never buy another Dell computer ever again!

Lallybroch
September 2009
Unbelievable... For anyone else that had an original Nintendo system this has got to be hilarious.. I just blew a few times on the connection points when the battery goes and now it charges without a problem... I never knew why this made my nintendo games work when i was a kid and I have no odea why this works 15 years later on a laptop...

Aaron M
September 2009
I have similar problem and tried some of the tips from this great forum. Unfortunately, it did not work. My laptop is also long out of warranty, so cant really afford to call dell or buy a new motherboard. Probably makes more sense to go ahead and buy a new laptop. My battery shows 100% charged in the control panel. However, whenever I unplug the AC adapater the computer goes off as if there is no battery or it is completey drained. There are four or 5 switches on the battery that upon pressing lights up perfectly as if fully charged. But still it is not working with the battery. Very frustrated. before this the DVD writer went out, then the shift key. What a mess!

Zak
September 2009
Blowing didn't work, but then I had immediate success buy upping my blowing power: I used a can of compressed air to clean the adapter port and plug.

usa
September 2009
Darn Inspiron 1525, so pretty, soo many issues!
Have tried all variations of unpluging.. switching on and off and all that.. nothing is working. Is there anything else that could work?

Kate
September 2009
may be you need a new laptop battery,last week i just bought one from www.goodlaptopbattery.co.uk,it works very well! you can try ,i believe not cost you too much money indeed

yokio
September 2009
has anybody thought about going to watchdog about this problem? we`ve had a new motherboard and a month after the parts warranty ran out exactly the same problem,i refuse to pay the £300 to get a new motherboard,it feels like its a great way for dell to make money on a relatively cheap laptop!

sara
September 2009
well i've tried EVERYTHING recommended in this thread to no avail... MUCH APPRECIATION to all participants.... next thing is to call DELL and berate and badger them until I hopefully get something free out of them, like a new adapter or battery.

There is much propaganda on the net that Dell knowingly provides poor batteries and adapters.... i'm beginning to believe it....

I will DEFINITELY post anything useful I find out.

Tony from Lafayette, LA
September 2009
had the same problem.. just fixed it now.
Shut the computer down.
unplug and remove battery.
press power button 10 seconds. wait a little
plug back and replace battery.
start computer


there you go! everything is back to normal.

HAde
September 2009
I tried everything and it wouldn't work until I tried what David B suggested:

" I tried taking out the power lead while the PC was running and quickly plugging it back in in the 2 seconds I get before it dies. Lo and behold - the charging light came on and I am up to 5% and increasing as I type."

As I write it has now steadily increased to 36% and increasing.

I don't know how long will this work but I am hopeful and it has resolved my problem for the time being.

J. M.
September 2009
I had the same problem with the battery not charging as eveyone else. I tried everything everyone has ever suggested on this and all related blogs. I blew in the adapter until I was blue in the face. I shut off the computer, removed the power source and the battery, held down the power button for 10 seconds, etc.. I tried the "F2" option, I played with the BIOS, I even disabled the power adapter in the device manager and let XP re-establish the drivers. I tried it all, nothing worked for me until.... I simply replaced my 65W power adapter with a 90W power adapter and it works fine now. Go figure... I don't know if this will help anyone else but I sincerly hope so. Good luck!!!

Bob
September 2009
This is ridiculous - I saw all the "blow on the adapter" comments thinking it was a joke but it actually worked. Amazing!

Lucy
September 2009
OMG! You have got to be kidding me...I blew in the adapter and the computer, the adapter and the battery is working fine!

"seriously, the guy who said to blow in the adapter, you are a god :) it works perfectly now, whereas other things haven't :)"

Thank you.

Ray
September 2009
how is the resetting ment to work with no ac power and battery at the same time?
have the same problem tried reinstalling new updated bios but it does not operate if battery power lower than 10%...my battery on 0% i am starting to get so frustraded with mager corporate companies steeling from us all the time..had less than a year yet apparantly from what dell website tells me warranty is out-- HATE YOU DELL

Angelo
September 2009
Hey have dell laptop that stopped charging and now any ideas?

NANDO
August 2009
I have the same "plugged in, not charging" problem on 1525. My problem is even more serious. The problem exists even with the power supply plugged in. The labtop will shut down by itself quite often. Appreciate if you have any ideas!

Linda
August 2009
I had the same problem I tried everything and It didn't work. But then I found the program Batterycare on the net. I downloaded it, in the begining the problem was still existing, but after I restarted the computer, battery started to charge. I has been good for a month so far. I suugest you to download this program I hope it is gonna work for you too. http://batterycare.bkspot.com/en/download.html

kortan
August 2009
seriously, the guy who said to blow in the adapter, you are a god :) it works perfectly now, whereas other things haven't :)

Caz
August 2009
seriously, the guy who said to blow in the adapter, you are a god :) it works perfectly now, whereas other things haven't :)

Caz
August 2009
Blowed on the end of the adapter cable and that worked a treat. The modern equivalent of hitting the tv to get a better picture. technology eh!

Works fine now

Sean
August 2009
I followed wayne’s instructions from March 2009: I found this on another website.

There is something wrong with *********** board, to check this out, upon turning the computer on keep tapping on F2 under BIOS check "Battery Info" if it shows AC ADAPTER UNKNOWN and the BATTERY is IDLE it means *********** board needs to be replaced. if you are still under warranty call dell for a mother board replacement.

I called Dell, they told me I have to have mother board replace. Hope this helps.


Sure enough, this is what the problem is for me. So, basically I’ll get 3 more years out of this thing, with replacing the motherboard every year, before having to hawk it! Excellent job, Dell! YOU SUCK!!! Never, ever buying from them again! And if there’s ever to be a lawsuit because of this issue (which there damn well better be!), you can sure as hell bet my name will be on that list of recipients for monetary damages! SAME ON YOU DELL!

Magnus
August 2009
I also tried a lot of things (new adaptor and battery), this didnt work. I also tried the "blow in the end of the adapter cable and also where the connection meets the computer" and it worked!

michelle
August 2009
I have recently noticed that my Inspiron doesn't always charge when connected, read all the answers below and tried everything, my son has the same model so I was lucky enough to swap batteries and chargers to no avail. I agree with Andi that the problem is with the motherboard connection and if you "wiggle" the connector at the point of contact then it will start charging. A bit frustrating and would have thought that Dell could have sorted this.

RobWyn
August 2009
I tried a lot of things, nothing worked. Then I just tried the simple "blow in the end of the adapter cable" and it worked! I'm now charging!

andi
August 2009
Also have the problem. Searched the web and noticed someone said the connector on the motherboard gets loose. So I tried jiggling the cord/connector where it plugs in the computer and BINGO ! it started charging. Don't know how long I can keep doing this until the motherboard connector gives out ... but worth trying ...

Newportbob
August 2009
Ok, so, I had this exact same problem. I had done many different things yesterday and the day before and today I noticed it was charging again so I don't know which one worked, but I hope one of these helps someone! I have:
-Gone to support.dell.com and downloaded the newest BIOS then restarted.
-Got latest windows updates, restarted.
-Turned off took out battery, held down power button for ten slow seconds, put battery in, started it up.
-Unplugged, shut down computer, left battery out for ten minutes, put in battery, turned on.

I am assuming it was the BIOS and getting the updates, but it didn't work until after this whole process so....I dunno, just thought I would share.

Katie
August 2009
I received a new battery from Dell (under warranty) cause the original did not last too long (45 minutes on average). This new battery would not charge at all. I called Dell (SIGH) and they told me I needed a new motherboard. For some strange reason I did not believe him, and I'm no computer expert. I told him the original battery charges fine but the new one you sent to replace it won't, so how could it be the MB. He still insisted that it was the MB. Thankfully I found this website and tried many methods with not much success. After many attempts, I figured I'd try scanning this page one more time for another method when I noticed that the new battery all of a sudden started to charge. Please try all methods before sending your computer to Dell for repairs. Thanks to everyone who brainstormed ideas and posted them on this page to help me solve this ridiculous problem. My next computer will NOT be a Dell.

Tom the Teacher
August 2009
I had the same problem with the plugged in, not charging. I tried my boyfriends adapter and it worked. It must be my adapter. I have found if I charge it with his adapter and then plug my adapter in afterwards, it keeps it from loosing charge, but doesnt charge it on its own. WEIRD!!!

My first laptop
August 2009
Same problem with DELL Inspiron 1525
plugged in, not charging

Mike O.
August 2009
computer 2008-9-1 buy new .

chingchan
July 2009
try plugging it into different outlets in the wall

steven
July 2009
Its say unknown ac and i already had a new mother board.Tryed all tips.

The midlel bit in the charger seems pushed back

BoredGammer120
July 2009
wow, i tried this and it worked first time!!! thanks!

crystal
July 2009
OK, since yesterday i've put in a NEW battery, updated BIOS, installed serv. pk. 2, updated every driver out there and nothing changed. i called dell again today, the guy had me shut down and restart, upon initial reboot (during BIOS screen) press F2. on that screen he had me check battery-AC adaptor, it showed NO AC ADAPTER found, he told me my adaptor is failing. A new adaptor is on the way.....i'll let you know.

Ron
July 2009
Hey, it's Ron...AGAIN, i've been here before with the
"Not Charging" issue. Since then i've purchased a new battery and it said the same thing. After MORE research i've come to realize it's a windows Vista problem. I've upgraded everything i could find, including service pack 2, NOTHING my guess is microsoft does not have a fix for this

Ron, July 2009
July 2009
i had the same issue so i just uncharged the battery to 50 precent or lower. unplugged the cable leading to the computer, blew in the top of the cable and plugged it back in in a hurry, then i took the pronged cable plugged in my power adaptor, unplugged it , waited 5 seconds, plugged it back in and,


WALA IT WORKS!!!!!!!!!!

Andrew S.
July 2009
1. Shut down
2. Unplug
3. Remove battery
4. While battery is out, hold down power button about 10 seconds.
5. Wait a couple of minutes
6. Replace battery
7. Plug in
8. Turn computer back on

works gr88888888 thaxxxxxxxxxxxx

sanjiv
July 2009
hey i had the same problem for about a month or so, and i tossed it on my bed, thjen turned it on and it is somehow charging now! idk what happened but, im not complaining

steve
June 2009
Dell!!! Sucks.... Never go... For it.... My advice... IBM Thinkpad... R65 Rocks!!!!!

Pramod...
June 2009
Best solution is.... switch to Macintosh. Dell sucks!

Mac User
June 2009
I tried what others tried and it worked for me as well. Here are the instructions again:

1. Shut down
2. Unplug
3. Remove battery
4. While battery is out, hold down power button about 10 seconds.
5. Wait a couple of minutes
6. Replace battery
7. Plug in
8. Turn computer back on

When I shut down my computer my Battery indicator said "3% plugged in, not charging". When I turned it back on it said "50% plugged in, charging". It is now up to 76% and still going!

Another note: For me, it wasn't a windows problem because I booted into linux when it stopped working and it didn't charge there either. I don't know what the 8 steps listed above did (maybe a soft reset for the bios?) but I am glad it worked!

Good luck everyone!

Jared Carter
June 2009
I have a Dell Inspiron 1200 laptop, and the battery has not been working for months.
An orange light on the front, next to the green power light flashes continuously, but the battery does not take any charge.
The windows xp control panel cannot see the battery, and the Battery Info in the BIOS firmware says it is not installed.
I have tried the methods listed in the forum to do with holding down on/off switch 10 secs, etc, to no avail.
So I am now bidding for a new battery on ebay in case this one is duff.
My local computer shop cannot help - they say Dell seem to have their own agenda, and the parts are always more expensive.
I am amazed that so many people experience the same problem, whether it's caused by a motherboard misfunction or adaptor failure. Surely it's up to Dell to sort this out as it is obviously a design problem. The battery is an important feature when buying a laptop, and us users should not have to rely on expensive warranties in this case.

Chris
June 2009
Same problem with the 1525, Plugged in but not charging. Bought in December. First repair was in January. They said it was the adapter hard drive. Got it back and it worked until April. Same issue. They had me send it in and when they got it they refused to fix it under the warranty saying that I dropped it. They were more than happy to harrass me about buying an extended warranty for it. What good is a warranty if you make up stories so you don't have to repair the issue? I tried the unplug, remove battery, hold power button method as described above. It didn't work. I'm going to report Dell to the Better Business Bureau. I suggest others do the same. They are selling lemon laptops.

mlinto
June 2009
how do you fix as i hv got the same problem and tryed taking the battery out and hold ing down the power button but its still the same if any one knows will thry please post on here :)

glassy
June 2009
I followed Tracy's advice (Feb 2009) and it is now charging. Thanks!

1. Shut down
2. Unplug
3. Remove battery
4. While battery is out, hold down power button about 10 seconds.
5. Replace battery
6. Turn comp back on
7. Wait one minute
8. Plug in

Vera
May 2009
I have been having this problem for MONTHS, of course, not even 2 days after my warranty expired. I tried the Rosie method, didn't work, bought a new battery, didn't work, and I then thought it was the motherboard. I took it to Best Buy to see if they could charge it, which the battery took when they used their adapter. Turns out I just needed to get a new adapter. So, I finally bought a genuine Dell adapter (after my original AND replacement one both took a dump!) and it STILL WASN'T CHARGING!
I came back on this forum, and saw Sagerella's method (with the added pushing of the power button when the laptop is unplugged and the battery is taken out), and it's been charging PERFECTLY fine since!!!
Before I did that, I did go into Device Manager, clicked on the Battery tab and disabled the Microsoft AC Adapter. Then I would click the Action tab, select Scan for Hardware Changes and it will re-install the AC Adapter option.
I hope any of this helps! And thank you Sagerella for your post!!!

Kate Venture
May 2009
OMG. i had this problem for a week now. i listened to TAYLOR's answer, and it worked! the f irst couple times it didnt, and i was just thinking that my laptop was broken! :(. i told myself, im going to try one more time, if it doesnt work, then :(. i did it, and the battery light turned on. i got hyped up, and waited for the icon at the bottom to load. it loaded, and I WAS SOOO HAPPY! it said its charging! i odnt know how it works. basically, i just did this

1. turn off
2.unplug
3.take battery on the bottoom of the laptop out
4.put battery back in
5.put plug back in
6.turn on

it didnt work the first few times, it did after :).

some people are saying to take the plug out and turn it on according to just the battery. that doesnt make sense, because the point is that there IS NO BATTERY! lol
in fact, the battery right now, says...
6 % available, plugged in, charging :D

YES! :D

Sagerella
May 2009
Your adapter is operating as it was desisgned. Dell specifications require that third party adapters do not charge the batteries.

Bummer
May 2009
I've had to take mine into the repairers - it is just out of the warranty period. This is after trying all the suggested fixes I could find online: unplugging, taking out the battery and letting it cool, etc.

After they had a look, I was told the charging circuit on the motherboard is blown, so nothing to be done! Apparently it's a known design fault with this model, replacement battery or adapter won't solve the problem in my case, very disappointed with Dell quality on this...

Anne
May 2009
I've had two motherboards and two AC adapters replaced (both under warranty) and am still having this problem. I'll have to try the suggestions here. I'm glad to know I'm not the only one!

KT
May 2009
I had the same problem, but the "Rosie" fix didn't work for me.
Purely by chance and frustration I tried taking out the power lead while the PC was running and quickly plugging it back in in the 2 seconds I get before it dies. Lo and behold - the charging light came on and I am up to 5% and increasing as I type.

David B
April 2009
it seems everyone has the problem and no body has reported a solution... is there a solution?

crypterman
April 2009
Tried the method where I took the battery out, and that seemed to work for a few days. I've been somewhat frantically doing it again today, as it once again stopped charging.

I really hope its not a motherboard issue. As a college student, I can't really afford to be without my computer(especially since Finals week is in less than 5 weeks).

Just got it April/May, so its under warranty,so I'm not worried there. That's one positive.

Andy Duke
April 2009
lmao this is brilliant. I have my own technique :D however guys I'm sorry to say my laptop no longer works with this technique. and now I've rang up dell and discovered that my warrantee ran out about 2 weeks ago and the woman told me it was my AC adapter that’s the problem but I'm sceptical from what other people have said. I may just buy the extended warrantee which I'm hating after the argument I had with the woman at dell, but my dad said he would pay for it for me (as I am a poor poor student) so hopefully things will work out. Some people have said it’s a problem with the motherboard or something which is apparently 200 odd quid to buy so it’s probably worth ringing up dell if you still have your warrantee to see if they can sort it out. I've have also had problems with my hard drive and it has had to be replaced so if anyone if reading this and trying to decide whether to buy a dell or not don't. Yes they look nice and are affordable but that's only because their components are cheap. I now want a Sony Viao because they are beautiful..... but a lil on the expensive side me thinks......

Rosie
April 2009
rosie's method..try it out..back-read and learn the easy technique..

jay
March 2009
would anybody tell me what is roise method to resolve the problem......my battery is not charging and the remaining charge is only 2% now so can't stand 2 restart on battery itself.......anyway pls tell me what is roise methode exactly

Jeevan
March 2009
Hey, it's Ron again, I had the "not charging" issue and you'll see I've posted here before, I did the Rosie method and it worked somewhat. My battery did charge to 100%, however the same problem exists. If i unplug, the battery wears down in record time and if using it while plugged in it does not charge. I'm gonna buy a new battery.

ron
March 2009
I found this on another website.

There is something wrong with *********** board, to check this out, upon turning the computer on keep tapping on F2 under BIOS check "Battery Info" if it shows AC ADAPTER UNKNOWN and the BATTERY is IDLE it means *********** board needs to be replaced. if you are still under warranty call dell for a mother board replacement.

I called Dell, they told me I have to have mother board replace. Hope this helps.

wayne
March 2009
This worked for me as well. Super easy fix, thank you very much!!

Shannon
March 2009
same story for me. the 'rosie" method worked and i'm charging up right now after discovering my problem 30 minutes ago. definitely try this before blowing more cash on adaptors and batteries.

thanks a bunch! i was envisioning at least a month of down time and spending at least the value of the computer just to get it running!

matt
March 2009
I had the same problem - "plugged in, not charging", no charge light on front of laptop even though AC light was on. Started to panic but tried Tracey and Rosie's technique and it worked a charm! Lights is on and charge symbol is back! Thanks guys! You are lifesavers! :D x

Abi
March 2009
I had same issue, battery not charging, i did what rosie suggested, unplug, remove batt, press power button :10 sec. replace batt, power up & wait 1 min before plugging in. VIOLA! it resolved my problem, i am charging like it's brand new! THANKS!!!

ron, feb. 2009
February 2009
I happened to have 2 ac adapters. One charges the battery and the other doesn't. Since adapters are cheaper then batteries - hope this helps some of you.
I have a Dell inspiron 9300.

EFD
February 2009
Nice there is a discussion about this, im getting this currently aswell..i got 1525 aswell.. checked further into the settings, says battery status - idle =/ i had Sony Vaio (got rid of it since the net would'nt work

But its kinda annoying that i have to sit with my laptop in one place making the electricity bill go higher to keep the laptop turned on...rang dell, and im getting a new AC adapter, if that does'nt work, ima sue dell for inconvienient (spell check) waste of electricity...(if thats possible)

Dez
February 2009
Here's what worked for me...slight variation on Rosie's suggestion. Thanks Rosie!

1. Shut down
2. Unplug
3. Remove battery
4. While battery is out, hold down power button about 10 seconds.
5. Replace battery
6. Turn comp back on
7. Wait one minute
8. Plug in

After this my battery began charging again. Good luck guys!

Tracy
February 2009
I have an identical problem with my Dell Inspiron netbook, and have had this problem since it was new a couple of months ago.
Any simple fixes?

MonsoonMally
February 2009
It's amazing how many people have the same issue as I do. I have been through about six AC Adapters since we purchased our first Dell a couple of years ago. It really pays to get the warranty because you'll need it!

Our newer Inspiron 1525 displayed "plugged in, not charging" and only seems to want to charge to 30%. This is a serious inconvenience, i'm just glad it happened within the warranty. I'll absolutely purchase the warranty extension if I can.

KVast
January 2009
It worked for me also. Thanks Taylor..

Chethana
January 2009
call them up....i did and it seemed it is a very common problem for them, u will probably will have to change the AC adapter. I am yet to receive mine after 1 week though.

Rahul
January 2009
wooop! ive had the problem since saturday (its tuesday now) and i had gone to my granparents and on the way home my ipod ran out so i was listening to music via my laptop. however the battery proceeded to run out abou 10 minutes from home so wen i got home i plugged it in an left it for about 2 hours. i then unplugged it and went to look some stuff up in the living room while watching tv and it started coming up saying that there was hardly any battery left. which confused me so i plugged it back in and at that point it came up with "plugged in, not charging". so ive been tried to fix it since saturady now and its been doing my head in and today i found this discussion board and dun dun dun! "Taylor" wrote how they turned the computer off, unplugged the laptop from the mains, and then, running just on the battery, turned the computer back on, waited until the screen loaded to the desktop and then plugged the mains back in and its now charging! yay! i had tried taking the battery out etc etc before but not the the same pattern as Taylor advised but its works! yay! im so happy now! im going back to uni on sunday and i was dreading having to send it off to get fixed because i have all the work i need on here for uni. Taylor, whoever you are, i love you!

Rosie
January 2009
Same issue here. Nothing I can do to make it start charging. Took the laptop apart and made sure all connections were correct and everything was soldered right - it was. Called Dell, got a new charger, same thing still occurs. They now say I need a new motherboard, and it will be 600 dollars. That's nice since my model is on clearance right now for 599 on Dell's site. Typing this from my Sony Vaio that works oh-so-nice. Never will I purchase anything else from Dell.

Jay U. Dee
December 2008
Ok, I see that nobody posts a follow up message after their problem is resolved, so here is a first:

called up DELL and they were trying to decide whether it is the AC adapter or the battery that requires replacing when my battery started charging again.....

I guess it happened when i started the lap ( in one of the numerous times that was i asked to so) on battery only and pluggged in the AC adapter when windows had stared.

funny eh?? i guess its just a BIOS software hitch!!

Best of luck!!

Rahul
December 2008
Hey I am having the same problem. The only thing I can add hee is it happened after I dropped my laptop ( may be 1 ft only) so though it says AC adapter problem, it is probably something to with the motherboard side (plug in point). Lets see, I'll call them up in the morning and find out.....it looks like a common problem though!

Rahul
December 2008
I just had the same problem. I woke up this morning and even though my laptop had been charging all night, it was completely dead. The adaptor light was on and everything, but the light on the laptop wasn't. I got on Dell.com and asked customer support on the chat line, but they said that that wasn't there job...that made me angry to say the least. Anyway, I ended up turning the computer off, unplugging the charger, and taking the battery out. I put it back in and then turned the laptop on. It started right up and oddly enough said that it had a full battery...it was really weird but I'm not complaining.

Taylor
December 2008
i know yes..what should i do? i got a new laptop for xmas 2008..(the dell 1525) it says it is charged 100%, but then when i go on it for half an hour or so..it says battery dead? what do i do??:(

rach
December 2008
Hi i bought 2 dell 1525 laptops one blue one pink for my daughter and son in may , now one is not charging while on the mains charger shows (on mains power not charging)i swapped the batteries round and made no difference (so not the battery) and the mains charger works on the other laptop with both batteries definitely something wrong with machine:(

del boy
December 2008
Try to change properties of your Network adapters. It helped me. dont remember what properties exactly but try change all that are related to power and power management. I tied several times before it started to charge. also dont forget to restart PC after changing setings or disconect and connect charger to laptop again if there is power left in your battery.

Rolkis
November 2008
The problem is that the AC power pack has three pins . the middle pin is the control pin its how the laptop knows what adaptor u are using. what happends is that this middle pin does not make contact with the motherboard , giving u "AC ADAPTOR CANNOT BE DETERMINED. YOUR LAPTOP MAY NOT CHARGE AND THE SYSTEM WILL OPERATE SLOWER". For more help in getting laptop repaired email Ortizlaptoprepair@yahoo.com

NYCOrtizlaptoprepair
November 2008
have the same prob... i went thru 2 charging adapters and a new battery and still have 0% on my current battery.. jeez this charging issue is driving me mad..

frankie S
November 2008
Hey, I was ha same problem with my inspiron. I figured out that I was using the wrong charger cord thing because I was using my brothers and he has a different laptop than me. So what I'm saying is to use the original charger cord thing :D

Kelli
November 2008
sir Battery not charging new Dell inspiron1525 Dual-core help

Saliem
October 2008
turn off laptop. remove battery. then replace again. turn back on laptop. that helped mine.

dusk
October 2008
i got the laptop 1525 as a birthday gift opened did all the bits and bobs to it and just got so angry because the laptop wouldnt charge, the adaptor light was on but the charging light on the laptop was not working, got the laptop from tesco direct should i ask for a replacement?

queen a
September 2008
I have two dell inspiration at home, they both are only 3 months old,one of it has the same problem,the battery icon said it's plugged in but not charging.I brought it back to Bestbuy and they checked it and said my battery is no good.I told them there is nothing wrong with my laptop because when I plug in with my other 1525's charger in this laptop,it will charge every time and I have tried it for more than a week and that "not charging" problem never show up.But they insist the problem is my battery and won't replace the charger,I think probably because battery is not covered in the warranty! I'm going to buy a replacement charger on Ebay,and hopefully find one for less. Anyone out there have the same problem, trust me,don't let them send your dell back for replacement of whatever they said causing the problem(they told me my lap's motherboard need to be changed at the beginning!), first try (borrow)a new charger,it will (not 100% but likely) solve your problem.

Dennis
August 2008
this is the biggest head ache i've ever had.
have been sent new!! adaptor and battery neither fixed problem
am lossing my mind over this if you see a dell laptop smashed on the motorway you'll know i lost the battle

arhhhhhhhhhhhhh

Kevin
August 2008
I have the same problem, fortunately mine is still under warranty, i went onto Dell's website and had an online chat with one of their assistants. They've told me the motherboard, battery and adapter all need to be replaced even though there's nothing wrong with the laptop itself, they're sending an engineer round with a bag of bits

Kev
August 2008
i read somewhere it could be different plugs.
It does it with mine sometimes, i have to turn the laptop off and the plug, wait about 1 minute for the charger to cool down then plug it in somewhere else.

anon
August 2008
i have the same exact problem with my 1525 and mines about two months old..something's just not right.
if you find a solution please let me know.

Hannah
August 2008
Charlotte,

Rang Dell. They're sending me a new adaptor, and suggested I reinstall the drivers etc with the CDs that came with the laptop.

Hope this helps.

Danny Murphy
July 2008
Thanks Charlotte; if you could post on here & let me know what they say that would be great.

Danny

Daniel Murphy
June 2008
i have the same problem also, i think im going to have to ring dell and see what they have to say as i can't figure out how to fix the problem myself

Charlotte
June 2008
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