Dear David R,
I experienced a similiar problem in Sept 2007,when mine was still under warranty. I returned it to the servicing agent, Contrast Technologies Ltd in Co Durham (tel 01388812123) service@contrast-uk.net, who repaired it and said it was due to the wear on a magnetic strip of some kind. Wish you well.
Regards,
Ke. T
K.T
January 2009
Tevion usually have a three year warranty so go back to them - or Aldi.
t
July 2008
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