I also have the same problem with this keypad and panel. I need to know how to perform a factory reset. The user manual I downloaded requires a user access code which I dont have (bought repossed house). Therefore anyone with knowledge of an engineers code, or reset procedure (pin short etc) please email me at whosalias@aol.com
Tim
January 2008
howtomendit.com for free repair help, information and advice.
