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I have a IR2020 Canon photocopier e000 error?

I have a ir2020 canon photocopier and I keep getting an error code of e000. Can someone please help as to how to fix this and or parts that may need replacing, thank you

Graham
September 2010
error e0000020-1160

firas
October 2012
check the fuser unit.unit is not gettiing drive .it may be beacuse of pressure roll bush or gear not meshing together

SUNNY
September 2010

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