Chech the position of the clutch switch ensuring that it is not in the back (OFF) position this is a common problem when you put the cleaner into the floor position the switch should move from nuetral position to the on position. if that is ok and the roller brushes are still not moving you will need to buy a clutch (around £26.00)
Tickityboo (the Dyson Man) June 2011
Sounds as though you need a new clutch.
The clutch comes with new belts and is attached to the knob that you move to go from wood floors to carpets. A bit fiddly to change, but do-able and costs under a tenner from ebay sellers
dyson dc14 all floors ...will not pick up ?picks up fine with nozzle but not in upright position...checked all airways filter all clear brushes good...im at a loss as to what to do next!! can you help please...Click here for the fix.
Dyson DC14 has a burning smell then the power cut off ?Whilst hoovering my dyson dc 14 was emmitting a strong burning smell, the power cut off during hoovering and now has no power at all.
The power cable is damaged as we hoovered over it and the wires were exposed, we taped over the damaged cable to repair it, could this be related to the fault?...Click here for the fix.
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