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Hiw can I fix Transonic 35mm film scanner?

I get an error message when i try to run it, It says cannot find camera, contact your manufacturer. Then the screen will come up but with an error message saying Acquire source failed... Restart DSM



Kylee
June 2011


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The software will come up with that error if the scanner is not plugged in. If it is then the computer may have a problem recognising the usb connection. Try reinstalling the software drivers.

Horthorn
August 2011

if you have the disk that came with it, uninstall it from your pc, and then restall it again,,

h
June 2011

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Other questions in this category - Computers, Scanners
I have a transonic 35 mm film scanner ?

I was using the scanner and stopped to have a cup of tea and when I came back the light in the bottom of the scanner had stopped. Looks like the LED plate at the bottom has died. Camera in the top still OK....

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