While you wait for answers, we may have found some information which could help you.
Success
Message
Dimplex Optiflame X1S Series B stopped working?
How to change LED driver on Dimplex fire?
Hi all, I have an dimplex xms713n 2005 model. It doesn't work/heat up?
cannot turn off dimplex electric fire?
Help on how to fix my dimplex clb20r?
Light not working?
Dimplex Cavendish Optimyst electric fire?
Dimplex 403BT convector heater?
Faulty lights on Dimplex mk11?
Dimplex duo heater?
Looking for reset button on dimplex convector heater DX25F10?
How to reset Dimplex storage heater CXL5N?