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police scam warning page?

dell latitude d610, when i log in scam police warning appears, and cannot get it off to install trogan killer

denis g
January 2013
You can open the task manager and use it to kill the process behind that scam. You can summon it by using this keyboard shortcut: Press Ctrl + Shift + Esc, as you release the ESC key, the task manager will start.
Once the task is killed, in the explorer, find the associated files and delete them.

If you can't kill the process, restart and press the Ctrl key as the desktop get loaded. It stop non-system processes from starting.

You may need to start in safe mode if the previous steps don't work.

If you have more than one profile, try logging directly into one of them. Maybe the scam is only installed for a single user. Use that other profile to suppress the offending files. You need to have administrator privileges to do this.

Electro
January 2013
Can you boot into Safe Mode? As your PC boots you should be able to press an F key to start up in Safe Mode. With luck this scam won't start in Safe Mode.

If you need to go further and can cope with a harder task, I'd suggest a live boot (Ubuntu or similar) and then use an online anti-virus checker to scan your PC.

Emma
January 2013
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