Samsung double door fridge freezer model number is Rs21JLbG?

sounds like ice maker unit is faulty ,

if you take the ice bucket out and have a look at the ice maker tray ,

normal signs of ice maker issues is the tray is stuck in a twisted position

there is a mass of over flowed ice in the tray - this causes water to overflow into bucket etc .

the ice maker can be repaired quite easily , its only 2 screws and a connector plug to remove it .

call ally 07407 734 204 for samsung advice and spare parts .

lorna
October 2013