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my wired climapro isnt working properly?

My glowworm combi ultracom 24cxi hot water is working fine. The boiler fires up to full capacity but when the tap is turned off the heating is just running at a low rate and the room temp is sitting at 17 degrees.. It won't kick in if I raise the boiler temperature or the thermostat temperature. The water icon is showing on the thermostat but not the radiator icon. Can anyone help please?

julie
January 2016

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