While you wait for answers, we may have found some information which could help you.
Click here for Toaster Side ElementToaster level doesn't lock?
What Screws needed for DUALIT Lite Toaster?
Electricity short circuiting?
Smeg Toaster ?
Dualit kettle JKT3 needs on/off switch. Told not possible by Dualit?
Russell Hobbs Toaster model No9206?