While you wait for answers, we may have found some information which could help you.
Click here for Russell Hobbs Kettle LidReplacing spring in Russell Hobbs lid 20460 kettle?
How can I mend my Russell Hobbs kettle model 25502?
Tool to open kettle?
Lid on the Russell Hobbs 20460?
Russell Hobbs electric kettle?
Russell Hobbs Model RHK92COP leak from bottom?