Your post takes a bit of reading without much if the necessary punctuation.
I really don't understand why you expect this site to provide service support for anything: it is just a forum.
If your machine is, as it appears, still in warranty, then just contact the retailer from whom you bought it.
And never put your contact details on a public forum. You are probably getting the nutter and criminal calls already.
Dr hiiyfc
December 2019
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