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Tension wont move on Frister Rossman 972?

The upper thread tension seems too tight, the upper thread keeps breaking and adjusting the tension doesn't seem to make any difference.
Machine is brand new.



Jayne
May 2020

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Answers - mend, repair, fix

Are you sure he machine is threaded correctly? Double check step by step against the manual.

If the machine is really new, what about a warranty claim?

Shhdj
May 2020

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Fixed!
Saved goodness knows how much service charge and a long wait.

Maxine
May 2020


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