How can I fix a pc's dvd burner?

Hola Guillermo - the DVD burner should be able to burn either a DVD or a CD. Is there a second drive in your computer. I suspect so. The problem is the jumper settings. One drive must be set as the Master and the second drive as a Slave. Then the computer can recognize both of them. The jumpers are located on the back of the drive next to the ribbon cable plug. There should be a diagram on the front of the drive that tells you how to set the jumper. The existing drive is probably already set at the master so the DVD drive should be set as the "slave". It will not affect how it works. If you have problems with the email me at shopbruce@gmail.com and we'll see if we can get it working properly for you. Hope this helps.

Bruce
June 2008

What is your operating system XP or Vista. In XP you have to enable the drive to write to CD.

John D
April 2008

You can burn a CD because CDs and DVDs use a different laser. Assuming that your burning software is OK (you don't give much information about the problem) then try cleaning your DVD driver. If that fails then the usual repair method is to replace the whole drive.

t
April 2008