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vax swift zero suction problems?

My vax zero has plenty of suction when used with tools but it is not picking up properly in upright mode.
There are no obvious blockages.
Is this a usual problem with these or is there a problem with my vac?
any help would be appreciated.

gurbleeek
January 2009
Just had the same problem and in my case it was that the belt had gone on the brush unit. If the brush unit underneath the vac isn't turning then its probably the same case. Easy to fix, picked up a new belt from B&Q (just under £4 for 2) and then went onto the Vax website where in the support section there is a step by step video on changing the belt. Quite easy to do.

Ants
February 2009
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Mend Household Appliances, Vacuum Cleaners
Free repair help for Vax Upright vacuum cleaners