No water upstairs!?

I had this exact same problem last month. I think you will find that you have a floating ball valve in your water tank in the loft which has become stuck in the maximum water level position. This means that the system 'thinks' that the water tank is full and the valve won't open to let more water in. Its really easy to repair, just take off the valve, clean it up with a wire brush on the metal parts and install it again. No need to buy a new one. Also, you can check that it is faulty before you remove it by manually dropping the ball float which will fill up the tank thus rendering the whole water system operational again.

Rachael
December 2010