While you wait for answers, we may have found some information which could help you.
Success
Message
Kettle thermostat gone?
Dualit Stainless Steel Kettle dismantling query?
Dualit kettle turning off before boiling? My solution?
Dualit Kettle JKT2?
My dualit kettle has stopped working?
Dualit kettle?
Dualit Kettle Model JKT2?
How can I mend my Dualit electric kettle, model no. JKT33a?
Dualit JKT jug kettle?
Dualit JKT43 kettle not staying switched on?
Why can't Dualit be required to sell/supply replacement bases for kettles?
faulty leaking kettle?