my epson scanner does not work?

This fix works on a DX6050 thank you

Max
March 2013

my epson TX100 will not scan or print and yet it did so up to last week and when i went to use it again it will not work atall!i

Lin
February 2012

I just spend 4 hours uninstalling, editing the registry, and reinstalling. multiple times. It was the twain_32.dll for me. I copied it to c:\windows like Pablo and finally! My scanner is working again! Thanks Pablo!

Cate
October 2011

Thank you for the twain_32.dll solution

Bacardo
June 2011

I have an epson scanner gt 1500 workforce. it is not turning on. I am in kenya and it is plugged into a high powered adapter. I bought the scanners in the US. I have tried transferring locations and using different adapters. What could be the problem?

Kaitlyn Vinson
May 2011

Brian, I own a DX6050, scanner was gubbed but printer worked and had tried (almost) everything. Your fix worked immediately. The culprit was a BMP file.
Will you have my babies? Oh, then again, I'm 61 and male. Just accept my unreserved thx then. One note for Vista owners like me; the relevant folder was called 'appdata' but it was invisible in my [username] folder. I had to find it via the Start->Search facility and click it from there. THX AGAIN!!!!

stormin norman r
February 2011

I hve epson stylus CX4900. when I click on the epson scanner icon from the desktop, an error msg will come out stating 'EPSON CANNOT BE STARTED. PLEASE CHECK FOR TROUBLESHOOT....' something like that. USB cable all work just fine. and when i click from the control panel-> epson stylus--> and scanner--> scan. it works! anyone can help? how to overcome this problem? why it wont start from icon and stated that not connected?

gothica
January 2011

SOLUTION (Try this)

Hi. Yesterday I´ve bought an EPSON Stylus TX220 (multifunction: print/scan/copy). It prints very well but when I wanted to scan, I only could do it from Control Panel / Scanners & Cameras / double click in the Epson Scanner Icon. It loaded the Scanning Wizzard. I did could scan, but I couldn´t do it from the EPSON Scan desktop icon neither the EPSON Scan icon at the Epson group from Start / All Programs because the following error message was shown (approximately):

"Needed files not found. Please re-install the software".

(in Spanish: "No se encuentran los archivos necesarios. Por favor, reinstale el software").

I´ve found at the windows folders a log file called "scantwain.txt" where refers the ABBYY FineReader 9.0 Sprint program and shows the following error message:

====== MESSAGE ======
Message Title: ABBYY FineReader 9.0 Sprint
Message Text : Ningún módulo TWAIN:
C:\WINDOWS\Twain_32.dll
=====================

Message Answer : IDOK
=====================

TWAIN: Twain_32.dll NOT loaded!!!
LOGGING stopped at: 06-10-2010, 01:22:48
----------------------------------------------Logging completed successfully!

It means the Epson Scan program can´t load the twain_32.dll file from the C:\Windows folder (because the twain_32.dll file isn´t in that folder).

I´ve searched the "twain" files with "Search" Windows utility and when they were found, I COPIED the "twain_32.dll" from the C:\Windows\$NtServicePackUninstall$ folder to the C:\Windows folder (in my particular case).

Then I went to Start / All Programs / EPSON / Epson Scan / clicked the Epson Scan icon and the EPSON Scan Utility was loaded successfully, and I DID could scan without problem. It worked fine too from the EPSON Scan desktop icon.

Pablo, from Buenos Aires, Argentina
October 2010

Hello, Brian:
It has been two days and I am not doing well, I have a epson CX7800 all-in-one; it wont scan still prints though... looked into the ES005B folder and there is no images in it.
the epson ppl told me to use the program paint to operate the scanning function, which does work, but it is a pain.
i tried uninstalling and re-installing, but no difference -- still prints, wont scan and the epson scan icon did not return with the re-install.
Is this fixable this time? It had happened before, but the solution was to delete an old scanned image that the pc kept for months and months (no idea why and I cannot remember where it was).
Your help would be very much appreciated

Kale
April 2010

John S, it's not a link it's a file on your computer. Go to your hard drive (C:) then Document and Settings, etc.

zombieswalk
March 2010

OMG Brian you are the man sir!

zombieswalk
March 2010

I am experiencing the same problem after changing lap tops. My new laptop uses Widows 7 and I am unable to follow the thread to follow this fix. Can anyone help? PLEASE!

John S
February 2010

Brian...Epson should have you listed as their Tech support

Kfckernel
February 2010

OMG Brian your a legend! High five Brian!!!

Charlotte & Emily
January 2010

I have been scanning and uploading an archive of cryptozoology related material for almost a year and this issue was just driving me up the wall, I couldn't figure out what was wrong and thought it was just that my scanner was made in the days before vista and epsom hadn't updated the driver properly. But this solved the problem, if you're still around thanks Brian.

On vista the file is located in a slightly different place user/AppData/roaming/Epson/ESCNDV/ESxxxx (xxxx is whatever numbers epson uses for your scanner). hope that is helpful to anyone who is trying to fix this on Vista.

Oll Lewis
December 2009

Brian! MANY THANKS!

Michael
December 2009

Yes, Brian's answer worked for me as well. No idea why but does that matter? Certainly not to me. Many thanks.

Ken W
August 2009

Brians answer worked for me too!
Deleted images from C:\Program Files\EPSON\escndv\es006c in my case and that worked!

VicMen
August 2009

My 4490 PHOTO does not find pics or documents. I suspected poor quality a few minutes before. have I a bulb failure or is there another problem? Many Thanks

Peter
May 2009

BRIAN YOU STAR, I've spent hours trying to uninstall, reinstall, restore to a previous setting and it all failed. Kept googling and trying to find an answer. Eventually saw yours and hey presto, it worked. Cool thanks!!!

RaniB
May 2009

I had the same problem, and this solution worked great! Thanks Brian!

Geoff
January 2009

Brian you are the man!!
I can't beleive how easy that was & how complex & long other solutions from other sites were.

JP
January 2009

Hi Brian,

wonderful idea. Thank you very much - it's was so easy when you know :-)

Leonhard
December 2008

Thank you Brian. You're a genius. I wish I had come here before I downloaded a new driver, etc. Epson should be ashamed.

Wendy
December 2008

Brian you're my new best friend, thank you so much.

Jacqui
October 2008

Excellent solution. Worked flawlessly. To bad I took the time to try a reinstallation first. Thanks.

wbda
October 2008

MUCH MUCH MUCH MUCH MUCH better solution than http://www.pcreview.co.uk/forums/thread-2046324.php or what Epson tries to tell you to do. Been messing with this for 3 1/2 hours. THANKS!

Don
October 2008

Top Man Brian, worked for me. Sooo many thanks!!

Ralph
September 2008

spot on , thanx Brian

Jim
August 2008

OH MY GOD!
I have had this issue for ever.
Others have suggested a list of solutions.

IN LESS THAN 30 seconds Brian's solution worked!!!!
THANKS...

VictorLion
June 2008

Brian's solution worked great. Took me about 30 seconds after two hours of reloading software etc.

The image file I had was a .bmp file.

Patrick
June 2008

Thank you brian. This issue suddenly popped up on me like so many others. The other solution I find was to remove all the scanner software, then search for a bunch of files to delete, and reinstall everything....Glad I found this before I went through all that trouble!!
Thanks!

Kayayem
May 2008

I spent many hours looking for solutions. Brian's worked for me. Thank you very much.

Javier
March 2008

Hi, I have the same problem: my Epson all in 1 prints but does not scan. I am getting the error report: appname: escndv.exe
appVer: 2.7.0.1 ModNamw: esui.ll etc. Am also getting a somewhat similar error when I try to Import through adobe Photo Shop. I attempted to do the fix in this thread that Brian suggested however I cannot find the file in his fix. Any other ideas?

Thomas C. Smith
February 2008

Well Brian, you are a star, deleted the image and thumbnail files and it sorted it straight away. thank you very much

Clive
January 2008

Brian! thanks very much! it worked for me too!!
Epson Scan developers should be ashamed!!

Fred
December 2007

Thanks you Brian! The trick worked for me too.

Br,
Vesse

Vesse
September 2007

Thank you Brian! This issue has plagued me for months. I have been going through this complicated procedure I found on another site, supposedly from Epson Support....This time I decided to search for another answer and your solution worked great!

ububba
May 2007

Thanks! This solution also worked to resolve an issue with Adobe not being able to import (scan). Prior to doing this, we had reinstalled Adobe and the Epson scanner and drivers without any resolution. Removing the broken file completely solved the problem. Thank you thank you thank you!

Susan
April 2007

I had this same problem yesterday and did some research. Turned out to be a broken preview image file which crashes the program. Go here: C:\Document
s and Settings\[username]\Application Data\EPSON\ESCNDV\ES0058

and delete any image files in that folder. The last folder might have a different number depending on your printer.

brian
April 2007