At the front of the fire at the bottom there are 3 horizontal bars holding in the coals. Under the second bar down there is a screw in each corner. Undo those screws and the whole front part will come away to expose the bulbs.
Nic Anderson
February 2008
I wish I knew...I have the same problem and no reply from the email address on the back of the fire or the helpline number. Did you find an answer ?
karen fox
December 2007
I can answer this question...
how do I change the bulb in my dimplex wht20 electric fire?