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The door return spring seems to have broken?

Tricity Bendix dh101. There seems to be a door balance spring so that when the door is opened a balance type spring lets you open the door and leave it in any position you like. This no longer works and the door freefalls from the closed position to the fully open position. Any ideas please?
Thanking you in anticipation.

Roger Garner
April 2008
We have the same problem here. Would you be able to answer if you got an answer or help? We don't know where to get a spare part for it.

Fairly_Fiona
January 2012

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