problems with cartridges epson dx 6050?

I have the exact same problem changed my compatable cartridges for genuine Epson and the printer now won't work it keeps saying that i have to install genuine Epson cartridges
Epson tech support were no help they suggested that i buy another set of ink and if it still didn't work then it must be a faulty printer .. aren't they bright at Epson tech support!!

Ian
May 2009

thankyou very much printer sorted and as new

linda harrington

linda harrington
December 2008

It's a common problem, make sure you are using cartridges that match the newer version of the printer, the older ones don't have the right chip. I got mine from here:

http://www.tonik.co.uk/Inkjet-Cartridges/Epson/Epson-Stylus-DX6050/kz187/

bwilderbeast
June 2008