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Error 00007 001 on Canon iR3170Ci printer?

We have been operating this printer for 3-months before one morning on starting up the above error occurred. When the technician came to check it was found that the "transfer film" was ripped for is total length on a slight diagonal and in 6-7 places across its width. This website suggests the error code refers to overheating, but how can it overheat when it is just started up? What is the cause of the problem? Is this a manufacturing fault?

Michael Beere
July 2008
CanonOffice Appliances, Photocopiers
e00070-0001

shrif
September 2017
This is a Canon manufacturing problem that is common to a whole series of printers. It is referred to in Canon Europa N.V. Service Bulletin dated February 2007, Ref: iR3100C-049R ev. I
(F2-T0 I -0Ml -l 0 I 57-03)
Machines affected:
iR2570C 230V EUR : KNM03746 and later
iR2570C2i 30V : KNR00585a ndl ater
iR2570Ci2 30V EUR : KNQ06920a ndl ater
iR3170C 230V : KNC00006a ndl ater
iR3170C 230V EUR : KNB02l6l and later
iR3l70Ci 120V : KNF10183a ndl ater
iR3170C2i 30V : KNH00916a ndl ater
iR3170Ci2 30V EUR : KNG07907a ndl ater
iR3l70CU 120V : KNEl0l8l and later

Michael Beere
August 2008
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Free repair help for Canon photocopiers