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Fridge not getting cold?

I have a samsung rs21dgrs American fridge freezer thats just 2 yrs old. The freezer is working fine but the fridge has stopped getting cold today. I have heard a scraping fan noise prior to it stopping working. Can anyone throw any light on it.
I have checked and the compressor and cooling fan for the compressor is working.
Maybe its the thermostat !

Colin Ward
July 2008

Samsung Kitchen Appliances, Refrigerators Cold Working Stopped

I had a similar fault with our fridge and plenty of engineers round replaced various parts which all proved useless however i managed to get hold of someone a company who service the london area www.agsrefrigeration.co.uk who came out and found and repaired the fault which all the others could'nt they were great and my fridge is still working three years on.

Lee
May 2013

i had this problem and discovered that this is a well known problem to samsung so they have increased thier guarantee to 5 years in respect of this problem only. i found this link which will solve the problem if your unit is under 5 years old yhttp://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/consumer_goods/consumer_20080407.shtml
if you have a problem with this link try this uk no. 0800 988 0123

lisa
August 2008

hi, i have the identical problem with the same model and age - i'm furious apparently it is the defrost sensor that is at fault - refrigeration engineer.com gave me the answer, search for noisy fan RS21DGRS. i've got to wait til my husband gets home!

sarah
July 2008

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Fridge not getting cold?

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