model/GSS201EMDWW?

These units had a problem with the defrost element being too small. After a while the element burns out and there is no defrost.

There is also a thermal switch on the evaporator (which acts only as a safety) that could have opened up; but, most likely the heater is burned out.

The frequency and duration of the on the defrost cycle is actually determined by the control PCB.

There is a retrofit element available for these units. The new heater actually has two heaters replacing one. This will, most likely, solve your problem.

maddie580
November 2008