Thanks for this answer - I pulled it out and watched what happened, and it IS when the water tries to get pumped out that the whole thing shuts down. The water does come out in a gush, but then everything shuts down and then comes on again and tries again. Do you think it could be the pump? I don't understand why all the electrics on the front panel all turn off though? The water doesn't seem to be blocked, it does come out - so maybe it's a pump issue????
Beccy
February 2009