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How to fix my Hotpoint fridge freezer?

My hotpoint Mistral fridge-freezer,model FF72P fridge compartment is not working (Showing room temperature of 18 degrees C).How can I use the controls of:zone/set temp/save/Fast freeze to adjust the temperature ,or is somethig else wrong?
Thanks in anticipation

Reuben Thomas
April 2009

Hotpoint Kitchen Appliances, Refrigerators Hotpoint Fridge Freezer

Sorry to sound thick, where is the thermistor located what does it look like? i think i should get one as i defrosted the freezer, all worked well for a few hours. now temp of fridge back up and i can hear the fan working in the freezer compartment. many thanks for reply David.

John
April 2009

hi could david please tell me how i can tell if it's a thermistor or fan? and also where the thermistor is? i can see the fan inside back of freezer. would the fan come on a soon as fridge freezer switched on or when freezer at temp?

john
April 2009

Usually means fan not working may need new thermistor or a new fan
fan is located at back of freezer and directs cold air to fridge to cool it

David
April 2009

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