what wrong with my beko dwd8657s?

ok i dont know if anyone can help me, i bought the above dishwasher and ive had it plumbed in, followed all of the instructions, etc, but the program keeps stopping after only a minute, the water is going into the machine, theres no kinks, ive tried resetting it and still nothing.... am i going mad? is it something quite obvious? any help would be appreciated