Mend > Notebooks/Laptop PCs

How can I get my sound to work?

My Toshiba laptop doesn't always have sound. By this i mean that it occasionally works but most of the time I cannot hear anything, even through headphones. I have looked through all the sound menus and it seems like it should work but doesn't!
My laptop has XP and not sure what the model is but its says 'Satellite Pro' on it...Thanks!

Emma
February 2006

Toshiba Computers, Notebooks/Laptop PCs Work Toshiba Laptop

Check the master volume control located on the laptop itself, like a roller thingy. If that fails to make any difference, and the sound is intermittent, I would suggest the last resort, which is to backup files and run a recovery using the Toshiba Product Recovery that should have been supplied with the laptop. This is so that software issues can be eliminated. If it still doesnt work, then it is likely that the sound card is faulty which will be on the motherboard, which is usually the most costly part.

Other than all this, try the System Restore:
Start>>All Programs>>Accessories>>System Tools>>System Restore
This will allow you to roll back to a previous date when you reckon the sound might have been working

Kash
April 2006