We may have found other answers which could help you.
Click here for Kettle Russell Hobbs Help
How can I fix the auto switch on my Rusell Hobbs K3 electric kettle?
how to reset Russell Hobbs kettle model 12535?
My Russell Hobbs kettle will not turn off?
Russell Hobbs Model RHK92COP leak from bottom?
How can I mend my Russell Hobbs kettle model 25502?
an RH K2R kettle element has died ?