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optima compact has froze?

my ade optima compact has froze.they is power to it as the lights are on.the alarm goes off and tried the codes to reset it then it froze.any ideas

codie
April 2010
OptimaSecurity Systems, Home Alarm SystemsOptima Compact Power Alarm
thank you will try that

codie
May 2010
The problem is the back-up battery.
You'll need to isolate the mains power and back up battery. Then re-apply mains power.
Check if the pcb has burned out under the keypad - if so you'll need a new pcb as well as a battery.
HTH

inglishg
April 2010
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Unable to set Optima alarm?
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