minivator has stopped working, urgent help please?

950 With brocken gearbox

RC
October 2011

Hello Toby,

We have seen your request for help fixing your Mum's stairlift. As the manufacturer we recommend that such work is undertaken by qualfied engineers. We are able to provide a (chargable) call out service or we can provide details of mobility dealers in your Mum's area. They may well offer a call out service. If you take this route you will need to them the approx age of the stairlift and also the model.

Just to clarify the position for you, Minivator has recently been bought by a company called Handicare, if you wish to arrange for one of our engineers to visit you can call us on 01384 408700. If you would like details of dealers in your area please email your Mum's postcode address to this address with a request for dealer details. I am afraid this format will not allow us to place an email address but you can find a link from the Minivator website.

We are sorry that we can't provide you with the technical information that you are looking for but hope this response will be of some assistance to you.

Regards

Handicare

Handicare
July 2010