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Worcester Heatslave 20/25 Lockout Light on?

Hi my lockout light came on on my boiler, I had run out of fuel totally! I have filled my oil tank to the top (2300 litres), I have pressed the reset button several times but it is still not working. Is there anything else I can try before calling out a plumber.

Many thanks

Simon Blades
March 2011
I know this is an old post but it is still very relevant today. My wife completetly turned the main valve off at the tank ??. All the advice given above is spot on, but just bear in mind the distance of the tank to the boiler. Mine is about 40m away and i therefore have 40m of air to get rid of before oil gets thro. It took me approx 15 to 20 bleed attempts before the boiler fired up....So dont dispair keep at it and it will work. Paul LLew

Paul LLewellyn
October 2022
Seems to have worked for me, bled (loosened the nut) three times and is firing okay now without locking out for th least hour.

Thanks.

Marc
February 2018
worked for me. Much appreciated!

Bud
February 2018
Might be old advice but worked like a charm!

Martin
February 2017
And again. I was a bit concerned as it took a few resets before it fired up, but the advice is spot on!

MU
January 2017
5 years later and your advice still works ! Many thanks

FS
January 2017
G - Although this a really old post. I'd like to say thank you. Your solution was my solution

SEOmers
October 2016
Great advice and it worked for me! Did exactly as described and sure enough it took a couple of bleeds before all the air was bled. Pleased to say its now running sweet as a nut. Next time the wife runs our fuel tank dry she's off hire!!! Lol

Sincere & grateful thanks G

Boo the apprentice bleeder
March 2016
Thanks G! Worked for me too, had to loosen the nut 3 times but got there in the end :-)

Spud
January 2016
Perfect - worked for me too (and really easy to do!)
Thanks G.

Ian
April 2015
thank you g, this worked! :)

Simon Kosh
April 2014
Hey, thanks from me too! That worked a treat!

Jack
January 2014
Hi, not sure if anyone is still looking at this but just in case....

I have the same boiler, same issue! I think I've found the right nut to release but it doesn't seem to want to budge, which is making me a bit nervous that perhaps I'm trying to mess with the wrong thing.

The nut I'm trying to release sits on top of a protruding pipe (looks a bit like a tap) to the left of the lockout reset button with the thin metal pipe coming out of the front.

Is that the right one? Do I just need a bit more muscle?!

Thanks

Lizzy
August 2013
Graham,

Thanks for the tip, I fixed the boiler with that! Saved me some money big time!

Cheers!!

Jon Parlby
March 2013
i had the same problem but after reading the above from G
i now have heating thanks

graham
January 2013
yes, you have to bleed the air out of the oil line. There will be a metal block to the left of the reset button and above the electric motor. It will have a very thin metal pipe going into it (the oil feed). On top of the block there is a nut. Release that nut a bit (half a turn) and press the reset button (have some kitchen towel ready underneath it). you may see bubbles coming through, the motor will spin but the boiler will probably lock out again. Retighten the nut and wait for the reset button to be active again (about 2 mins) then repeat the process. Keep repeating until the oil comes from the nut housing freely without bubbles, lock it off and the boiler should now be fired.

G.
March 2011
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