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How can I unscrew the water fill ?

I have a Polti Valporetto 2400 and I can't fill it, because the black plastic top rotates but doesnt unscrew the system, so that I can put water in .
How then can I unscrew to add water ? Please help :-)

Denise Smith
September 2011
the cap is like a medicine bottle safety cap press down HARD on the cap while turning anti clockwise

wirecutterman
September 2011
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