fisher and paykel washing machine load always off balance?

someone help please!!! i have a fisher & paykel aqua smart washing machine and no matter what kind of wash its on whenever it goes on spin cycle it spins for approx 1 min then stops and beeps at me telling me that the load is not balanced so i correct the balance then it restarts spin cycle from beginning then it stops going again after approx 4 mins with the same problem so i again fix the balance and again it restart spin cycle from beginning again. its taking me 3hrs to do a load that usually takes 40mins. ive tried calling fisher & paykel but i dont like being put on hold... please help