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Danfoss RA 2000?

I can't seem to remove the RA 2000 knob. It is turning without gripping on anything. Any idea what to do? The reason I want to remove is that it was not properly set in the first place and heat can't be turned off. Dial should have been reset before being put in. Thanks.

JP
November 2017
Manual here:

http://cz.danfoss.com/PCMPDF/Vi51T602.pdf

Easily found with a Gooogle search and should give you everything you need

vcxz
November 2017

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