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How can I mend my Siemens XLS 1600 washing machine please?

I have a Siemens XLS 1600 washing machine which has shown an error message beriet. I have tried to reset it with the power off but still still displays the berieght error. If I leave the power off for five minutes it will then start properly but pulls up when coming to add softener and just sits there pumping out then stops.
Is there a simple solution to this pls?
Trevor

Trevor
July 2023
Repost this thread with correct spelling so that somebody will be able to answer.

Radz
October 2023
Did you mean error 18?

Radz
September 2023
Can you please confirm EXACTLY what the error code is that the machine gives you? Neither of the spellings you give throw op any search results.

This site may be useful:

https://www.repairaid.co.uk/siemens-washing-machine-error-codes/

Dlfij
July 2023
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Mend Household Appliances, Washing Machines
Free repair help for Siemens washing machines