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light stays on hard drive and disk door/tray will not open?

hard drive motor continues to run, monitor screen displays box stating self test etc. have tried to unplug and monitor and computer both please help thanks

carole
October 2007

Computers, Desktop PCs Hard Drive Disk

Carole,

If you face the disk door, you should see a little hole (a pin prick). If you push the hole your Drive should open.

Gary
December 2007

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Mend repair fix desktop pcs

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Mend repair fix desktop pcs

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Mend > Desktop PCs

light stays on hard drive and disk door/tray will not open?

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light stays on hard drive and disk door/tray will not open?

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light stays on hard drive and disk door/tray will not open?

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Mend desktop pcs ...

Requires “old” forgotten password to change password?

T/BIRD EMAILS - will not open https link?

How can i replace the cmos battery?

How can I fix my ZT Desktop?

Laptop error message?