Hi- you have bought counterfeit ghds, most likely from ebay. Pretty much every pink pair on ebay are fake because ghd ran out of stock of these ages ago. They are fake copies from China and will break within a few days. We have had a lot sent to us for repair but there is no point doing anything with them as almost every part is useless. All i can suggest is you contact the seller, threaten to report them to trading standards, if that fails use their address and send them a letter demanding your money back. Be careful with ebay.
GHDrepairs
January 2008
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