Hello All,
I had the same problem with my lift-off canister.
The canister to brush unit was corroded and would smoke.
I sent Bissell an email to ask where I could get replacement plug.
They sent me an email, with directions to cut off cord and put in envelope they were sending me.
Then they would send me an upgraded vacuum.
AWESOME BISSELL THANK YOU!!!!!
I wouldn't own any other vacuum!
Happy Mom!
April 2008