PLEASE CAN SOMEONE HELP ME! =*(?

hi, my gateway platinum edition laptop won't boot windows, it keeps resetting and giving me errors like 0X000000D1 and more. i tried recovery disc and that won't work either, tried to go into safe mode and all other options but that won't work either. i tried to look for help, it says something about a floppy drive but i dont have that, ii'm sorry that i am very computer illiterate in trying to fix this problem. could someone please tell me step by step? i have a graphic program installed on my laptop with files for work, and I don't want to loose them. Please help?!