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How can I take the lid of a dual flush Villeroy and Boch cistern?

When the cistern is full the water keeps running. I have tried to take the lid off but the buttons are encased in a metal sheeth and it appear to sop the lid from comming off. Is there a trick to removing the lid?

Chris
April 2008
Villeroy & Boch have two types of flush. If you have two crescent shaped buttons (one bigger than the other), you need to push down the large button and get your fingernail under the smaller one. The button will just flip out. then pull out the larger button. Underneath is a white large flat head screw. Undo to gain access to the cistern. After 2006 they were fitted with a different flush mechanism. The cistern has a large round button with a small square button at the top, you need to just rotate the button anti-clockwise to gain access. You can find spares from bathroomstudio.co.uk

Trevor
January 2009
The metal part unscrews. The buttons come out and then you can lift the cistern lid.

Tom N
August 2008
Try www.cisternspares.co.uk

Andrew
May 2008
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