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My BT Synergy 4500 goes dead when I answer it?

My phones have started cutting out when I click the green button to answer a call then it comes back on. If I answer it directly from the cradle it seems fine. Is this a known problem, do I need to buy new phones or new rechargable batteries?

Rachel
January 2009
Having looked on several internet websites I would suggest that this cutting out probelm seems to be quite widespread.

I too have had this problem. Initially I changed the rechargeable batteries and the problem disappeared immediately, only to return after a few months. Now I'm REALLY fed up and have decided to replace with a consumer magazine best buy..... not a BT Synergy 4500!

Pee'd off BT Synergy 4500 ex-user!
April 2010
These sets have a very poor charging circuit, and after a while the batteries are cooked and you have to get new ones. Get AAA NiMh rechargables with the highest mAH rating you can find - I think 1100mAH is the highest available.

DaveL
February 2009
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Mend Telephones, Cordless Phones
Mend repair fix BT cordless phones