meile novatronic washing machine drain fault w980?

hi got a problem on a wash at the end of the cycle it doesnt drain the red alarm comes on saying inlet fault. but there is also water in the sump ,i have to tip the machine forward to drain the sump and then release the door manually as the swith does not open the door. i think the sump indicates water in its sump sensor and it wont operate the door.any clues to why theres water in the sump.thanks had a look inside but cant see any hoses off.help please.thanks dully