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Mend Neptune 9.5kw Heating Years Working

Neptune Exotic 9.5kw water not heating up?

I have had the above shower for about 6 years and it has been working fine until this morning with the water only having a little warmth to it no matter how i adjust it.

When I had my shower yesterday there was a noticeable humming noise from the shower unit and it hasn't heated up since.

I have a combi boiler (Biasi) and this is working fine, hot water out of the taps and to the radiators are not a problem.

Will this be a heating element or something else?

Thank you in advance for any help!

Alex C
March 2010
NeptuneNeptune 9.5kwBathroom Appliances, Baths and ShowersHeating Years Working
the boiler is not related to the shower at all.
check the resistance on the heating elements with a multi meter.

sounds like ones failed

hi-spec plumbing & heating (essex)
March 2010

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Mend repair fix Neptune 9.5kw baths and showers