electric pump will not function on the cassette toilet?

probably jammed pump
thetford contact
first if you know where the pump is located remove it and turn it up to reveal the base and impeller turn gently with small screwdriver until pump feels fairly free running. replace and try it don't try it out of water that damages submersables they must be in water.

uk & europe www.thetford-europe.com
australia www.thetford.com.au (even get request from australian campers)
australia site has stockist list.

home page select english {if in australia forget this selection it doesn't come up)
select customer service (top line)
select products from top line
select bulit in or portable which ever applies.
select user information from list on right.
select repair instructions from list on right
select built in or portable which ever applies.
select select your toilet series model number from right list.
you will now be in the pdf listings for your range of toilets just select those that apply to your toilet and down load them they're free.
as you go through watch for 'ask thetford' on left listings
you may not find what you want and you can send them a message.

for safety reasons which i agree with thetford do not offer repair advice for fridges. refer to service centre

Bob
September 2010