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Leaking close coupled toilet?

After replacing the rubber donut on a close coupled toilet, it seems to be leaking. I have fitted the donut with the flat part to the cistern and then tried it with the flat part to the pan, but both times it leaks. What am I doing wrong? Please can anyone help?

Craig B
February 2011
i would put the rounded side into the deep part of the pan inlet,make sure you thigten the nuts up good,, but be carefull not to crack the pan,

m
February 2011

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